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Customer Ratings & Reviews

Car and Driver - Minio Pro CDC-628 Dash Cam - Purple-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 63 reviews

68%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 63 Reviews
  • Rating: 3 out of 5 stars

    Bad packaging & worthless product manual

    Posted
    JackSOLD

    I've been looking for a "stealth" dash cam and the Car & Driver - Minio Pro CDC-628 fit the bill... small & mounted behind the rear view mirror, it offered the features of bigger & bulky dash cams on the market, but without being a distraction to the driver. Unfortunately, removing the camera from the packaging was impossible without using drastic measures (see other reviews). I used a 1/4" drill to bore 6 holes around the plastic base holding the camera to crack the base from the plastic cube, being careful to not damage the camera! The product manual didn't provide any instructions on removing the camera from the plastic cube. The manual is worthless, it doesn't provide any details about setup nor operation. These drawbacks will prevent this product from becoming a popular consumer dash cam choice. Through trial & error, I've used the Minio Pro for a recent 2,000 mile road trip. The image quality is excellent (day & night), but could have saved time & less aggravation if the product manager had written a better manual!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    So close, but a swing and a miss...

    Posted
    User

    I have been looking for an affordable dashcam with GPS for a while. When this dashcam was listed as a Deal of the Day I thought I would take chance for $49. A common complaint relates to the packaging, and I will confirm this. It was not easy to get the dashcam out until I saw how it was actually attached. (Tip: The whole black piece doesn't come out...so pull from the base of the camera and it will detach from the black piece attached to the case.) I didn't have any problems with acquiring the android app or getting the camera up and running. Went for my first drive with it and then went to view the video. GPS was excellent feature. Video quality is average, similar to what you find in similar priced dashcams without GPS. Unfortunately in the upper left hand corner is a "Car and Driver" watermark. This watermark is not in the demonstration videos that Car and Driver has published, if it had been I wouldn't have ordered it. I could not figure out a way to remove the watermark. I reached out the Car and Driver customer support to see if there was a way to remove the watermark. Was curtlytold no. My impression was that the individual probably gets asked that question often because the response was short and without any compassion. End of story for me is without the watermark I would have absolutely kept the dashcam and been content. But since it cannot be removed, I will be returning the dashcam.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Camera works, but packaging and setup not good

    Posted
    BobinCLT

    The camera seems to be working as it should and the pictures are sharp and clear. However, there were two big problems in setting it up. First - I couldn't get it out of the plastic container; so I took it to my BestBuy store and three of their strongest people including the head Geek couldn't get it out of the container. They finally just smashed the plastic container and the camera came out. Second - Back home I tried to follow the instructions to set it up, but could not find the "Bracket Socket" to insert the SD card. Finally I called the manufacturers tech support line. The support person helped me remove a "packing bracket" that was covering the "Bracket Socket". It took a large vise grip and a lot of strength to remove that bracket. Seems like Car and Driver could improve their packaging to be customer friendly and then explain that there is a "Packing Bracket" that also needs to be removed from the camera and put some lubrication on that bracket to allow it to come off without tools and a lot of effort.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    awesome value

    Posted
    Merf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    for the $49 you get features you do not find on similar priced cams.. i bought three and came to the following conclusions using my iphone 8 plus pros - clear pictures--recording is date time and MPH stamped--loop recording--wifi connect to your phone using their app--parking mode--gps travel records. comes with a long enough wire to completely hide it from view cons - package removal process is complicated yet simple (slide it out)--app needs an update. yes it works but it is clunky, gps works but maps do not load, and there is a complicated connection process..after you connect for the first time via wifi you have to remove the app and reinstall it.. then turn voice recognition on.. she will tell you a code and you enter it.. done. if you do not do this process the app will continuously crash.. after i did that process, i have had no issues. so four stars based on having to figure out those issues.. update the app and you get five stars

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Good, I Bought Two

    Posted
    Brad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've driven with this model for a year in my car, and I like it so much that I bought one for my wife's car, too. It uses a WiFi connection to link to a cell phone for setup. It also uses WiFi to view videos and photos via cell phone, but it works very slowly and unreliably (in my case). Whether that's attributed to the device, the app, or my phone, I don't know, but I just put the micro SD card into my computer to view files. The video resolution is fully 1080p. It looks fantastic in daylight, and still very good at night. The built-in GPS is an excellent feature, allowing your speed to be recorded along with other location data. Of course, this may or may not be a good thing if you happen to be a "spirited" driver. This camera can record onto a micro SD card up of to 32GB capacity. Although I would like to be able to use a higher-capacity card, but that's on me. 32GB has proven to be plenty.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    How to remove it from the package!

    Posted
    beav
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Dash cam works great. I bought two. It did take a while to figure out how to remove it from the package. No need to destroy the package. Simple. Put your hand into the plastic case and grab the black base of cam with fingertips. The cam needs to slide backwards (away from camera lens). Using the force needed to unplug a tight extension cord, push the cam rearward while gently twisting/wiggling it side to side on it's base. The twisting is just to help the cam slide rearward. It does not rotate at all but will just slightly wiggle as it comes off it's mount. Take a look at the suction cup base mount. That is exactly what you will be removing it from in the package.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works very well!!

    Posted
    Bestbuyfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I got a great deal on this cam. It's very versatile, and easy to use. The app works well, and it's like a GoPro with the wifi streaming real-time video to your phone. It records, and saves to a micro SD card in 3 minute loops. Find the segment you want, review, or download to your device. No need to remove the card, or hook up wires. There's a GPS device inline as well. GPS works with the app to show position/time/speed. It has a micro USB port so I hooked up a battery pack, and it works great as a mobile security cam anywhere, or use an adapter and plug it into an outlet. Sound quality is good, and the cam works well in low light/night. It's video is stable, little to no vibration. I really like it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible instruction

    Posted
    Mini

    Trying to get the camera out of the plastic case was a 2 hour waste of time. There were no instructions on how to get it out without breaking. I finally called the help line. Some guy named Willy said I’ll email a picture. You need a pin and a picture of how to break it free. No instructions came with this in the box. After getting it out the instructions for operating we’re very criptic. It was impossible to program it. I went to the ap and that wouldn’t work either. You can’t tell if it’s taking pics. I did one time see pics of my shoes but then couldn’t clear it. A total waste of 3 hours. I took it back and bought another product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Parking Mode does NOT sense motion

    Posted
    Maxwell
    • My Best Buy® Elite Member

    When in parking mode it takes 1 frame each second and does not sense motion. . I’m still giving it 5 stars, as it is a good dash cam and perhaps some people might prefer this 1 frame each second regardless of motion when in parking mode. For me, this means when parked and there is no motion you have too many files to look through to find a file with motion. I could not get the downloaded software to work on my Android Version 5.1.1 Samsung Tablet either. I’ve owned and used several dash cameras. This one takes good pictures and you can rotate it easy in the vehicle, very nice if the action is at the side of the vehicle. I will be purchasing a camera that senses motion when in parking mode.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good dash cam

    Posted
    Alex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very good dash cam and fairly easy to use. The only reason I gave it 4 stars because you'd have to download software to your phone to use it and I didn't like it. I have plenty of junk on my phone as is and space is limited. I didn't have to do it with my old dash cam. I've heard a lot of complaints about difficulties removing it from the box but I didn't have problems with it. Just look carefully at it and you will see that it slides forward, not to the side. Look at the picture on the box it shows the mount. Same mount installed permanently in the box and cam is in the mount. You have to slide cam out of the mount instead of trying to remove whole thing.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Buy Ever

    Posted
    BARA
    • My Best Buy® Member

    Useless Manual has not much Useful Information. Look and Feel is great but does a dodgy job. The Wifi connection to Android is so poorly designed and I believe was not tested properly. I had to link it with a few IPhones. Checked some sample videos on phone to make sure it was capturing everything and suddenly stopped doing everything. After returning from a 10 day Road Trip, I was appalled to see it captured nothing. I pulled out the SD card but no Video files were present. The IPhone app showed up some Pics that were captured with hand motion sensor. Totally useless. I wish I bought a trusted brand and not this Crap!!!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad Cam, Bad App!

    Posted
    Chan
    • My Best Buy® Member

    I bought 2 cameras a couple month ago. The app work with iphone but not with my note 8. I call the CRS for help, but they can not do any thing. However I still keep those both Cams. Today I just find out that one of the SD card is not working, I call CRS for replacement, they told me that the SD card is warranty only 30 days after purchase ! This is bad , really unhappy and i can say that this cam is not reliable to use for my family.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working

    Posted
    AL47
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Two months after installation the Car and Driver MinioPro CDC628 Dash Cam began to have problems connecting to our phones (androids) and now it will not connect at all rendering it useless. Best Buy will not replace it and the manufacturer wants it returned for them to evaluate. They do not state whether they will replace, repair or do nothing. Shipping of course will be at my expense. I do not recommend this product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    The application needs improvement

    Posted
    Petzdoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The camera itself is working great. Light weight, solid, wide angle, and quite durable. However the application needs a lot of improvement on setting the camera and preview the footage. It kept crashing occasionally. And before I purchased it I have read a lot of comments on how to take out the camera from the box. And just so you know, it’s a good idea just to look for a Youtube; unboxing this camera.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Needs to be updated with firmware and app

    Posted
    Ross
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ok getting this out of the package. No instructions, one would think slide it right or left... nope. Slide it to the back. Unfortunately like others I had to drill it out because no instructions. The app will not work on my lg v20. I got a support email in but this puppy is going back if bb will take it considering I wreck the package getting it out. To bad too, updated app and this would be perfect for $50

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    A bit underwhelming for the price

    Posted
    mrehmus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this because I don't like having a dashcam that has a screen to distract me. This does OK in that regard. However, it has very poor night performance . . . useless I'd judge, based on the stored video. Poor customer support. I wrote them on their Web site and a week later I have no reply.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great device / wish it had a better app

    Posted
    bassmaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The device itself is great, small, and great picture. Comes with an sd card, two different mounts and is an easy setup. The app on the other hand leaves a lot to be desired. The organization is poor. If you try and find something that was recorded, prepare to look through a lot of items that are not labeled properly. The date is off for one and there is no way in the app to change it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    App is practically unusable

    Posted
    shadowgoldxx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The app that is needed to view footage from the Minio Pro is outdated and hasn’t been updated. I wouldn’t recommend this dash cam if you plan on viewin the footage right away. As for the dash cam itself it’s a nice little dash cam that isn’t very noticeable and good quality. The only downside is the app which is pretty much needed to view the footage.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works but changed langauge

    Posted
    ogilly0753
    • My Best Buy® Elite Member

    I have used on a long trip and it worked fine however the language changed to Chinese and will not change back to English. Tried changing from Chinese to English but will not change. It is checked for English but its Chinese. Tried contacting Car & Driver but no response.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Compact, quality picture for reasonable price

    Posted
    MyoMyo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Same as other reviews I had hard time to detach camera from plastic box. After that it is relatively easy to install on car. App easy to download but connection not stable time to time reconnect camera needed. Overall good quality camera for fair price when it was on sale.

    I would recommend this to a friend