Customer Ratings & Reviews
- Model:
- CA-9011201-NA
- SKU:
- 11523116
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Known firmware issues for PC users
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my husband. Apparently there is a known issue with these headsets where it connects and disconnects from PC constantly and there is no firmware fix for it. So he plans to return them.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Have you updated the headset's firmware via our iCUE software? It would also be recommended to have the USB dongle connected to a direct USB port on your system where it has direct line of sight of the headset. If you continue to experience any issues or have any questions, please reach out - we'd be happy to assist: help.corsair.com
-Albert
terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crackling sound constant disconnects dosn't charge properly
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Sorry to hear that. Please reach out to our team for assistance: support.corsair.com
-Art
- Pros mentioned:Sound quality
BEWARE OF CONNECTION ISSUES
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using these headset for a year, I've had this issue where the headset will keep disconnecting and reconnecting to the dongle. I was waiting to see if there would be an update to fix this or something since I've seen other people having the same issue online, but nothing ever worked to fix this. Beware of this problem if buying! Other than that the headset works great. I will not be sending these back for my warranty replacement because shipping would cost too much and corsair does not cover shipping for you. It's more worth it for me to buy a new headset.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Anon,
Sorry to hear that the headset is disconnecting often. We'd like to work with you directly, please reach out to our support team: support.corsair.com
-Brian
Charging headset doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset works fine but when you try to charge it, it won’t charge and just keep beeping in you’re ear the whole day. I’ve had to stop playing with this headset because it doesn’t turn on anymore the charger is broken. This is terrible
No, I would not recommend this to a friendNot true wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have open USB ports to make the headset work. The dongle is the size of a 2000's USB drive and it makes the headset "wireless". Useless for consoles, phones, tablets, ect. A waste of money.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Storm,
Seems like you may have been confused. We don't advertise phone/tablet/etc... compatibility.
We also don't claim the headset is true wireless in the sense that it does need a USB dongle to make connection with a compatible PC/console.
Low quality Mic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is low also the Mic is low , it’s not good for gaming
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. It'd be recommended to check your headset's output and input volume via device properties in Windows. If the low volume persists, please contact support via our website - we'd appreciate the chance to remedy this.
-Albert
Don’t buy for Console
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the Headset description states that it’s compatible with different consoles, it is basically useless. Bought this headset for my PS5 and upon turning it on, the audio is very low. Found out that it’s basically stuck like that forever. The only way to use this headset with increased volume is when using it on PC. Extremely unhappy.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi CAVL,
Sorry to hear about your experience. Did you increase the volume via your PlayStation's volume settings? Please get in touch with us, we'd be happy to get this resolved: support.corsair.com
-Albert
Muting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn’t stop muting by themselves and died fast
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Is your headset's firmware up-to-date? Please check via our iCUE software. If you continue to encounter any issues or have any questions, please reach out - we'd appreciate the opportunity to assist: help.corsair.com
-Albert
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to bad they happen to skip sound from time to time
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi thecoolnana,
Sorry to hear about the sound skipping, we'd like to help! Please reach out to our support team so we can work with you directly: support corsair.com
-Brian
MikeOff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a few months ago It worked fine for a week or 2. MikeOff MikeOff MikeOff MikeOff MikeOn MikeOff MikeOffMikeOffMikeOff This was all the headset would do, and lots of static. It was so frustrating, it now resides in pieces in the garbage can. Avoid corsair.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Considering our headsets carry a 2-year warranty, we'd appreciate the opportunity to make this right: support.corsair.com
-Albert
Dnt Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery won’t last like nothing, I definitely dnt recommend this
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Abdiel,
The VOID RGB ELITE WIRELESS offers up to 16 hours of use. I suggest adjusting the RGB lighting via our iCUE software to help prolong battery life. If the battery life is unusually short, please get in touch with us - we'd be happy to help: support.corsair.com
-Albert
