Customers have good things to say about the performance of the Gamer Supreme Gaming Desktop, noting that games run smoothly and the PC exceeds expectations. However, some users have reported issues with the sleep mode functionality, stating that the computer does not always wake up properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
Rated 1 out of 5 stars
Dead graphic card on the pickup day
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up today with the most happiness since it was my first gaming pc that my wife bought for me to celebrate my job.
After I came home, I started setting up(people must know my feeling with gaming pc setup).
When I boosted the window, It was not able to change the display resolution..and then I was okay? So, I checked the driver manager and found the code 43 on NVIDIA 3070 graphic card. I tried to solve the issue for more than 2 hours. However, whenever I tried to install NVIDIA driver, there was black screen and GREEN DOTS. As a result, I found many people having the same issue as mine on the reddit. (Cyperpc code 43 ). I read all the posts on the reddit and concluded how bad the cyberpc customer service is since people had to pay for the shipping fee to get RDM for the new graphic card, which does not make sense at all.
I am really mad and frustrated with this situation. I will just return the whole pc tomorrow.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Cons mentioned:
Sleep mode
Rated 3 out of 5 stars
It's OK.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reasonable price, fast shippment, but it cannot wake up from sleep. Also one of the fan's LED light was borken
I would recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This peoduct is good, bit ots a bit loud. The features are terrific and spped can handle workloads without issues. Its a bit heavy and requires a decent space to access the back for connections
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Slightly more than advertised.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
everything and more as advertised! 12th gen i9 temps no higher than 60'C when playing some blizzard games at highest settings. This is a good price for the PCU/GPU combo, highly recommend. some good to know discrepancies in Best Buy description: This set up comes with blue tooth and wifi. the Power supply is 800W. 6 running fans are noticeable but not bad. I was concerned on learning windows 11 - small changes from 10, but so far it seems easier to navigate than 10.
I would recommend this to a friend
Rated 5 out of 5 stars
great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this pc is a great for all games I've had if for a while and its really useful for everything great pc to buy.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Sleep mode
Rated 5 out of 5 stars
Fantastic PC for the price.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PC exceeded my expectations by FAR. My main use for this PC is Video editing. I use adobe Premiere Pro and the performance is OUTSTANDING. The machine replaced an HP Z840 workstation with Dual xeons and this Cyperpower PC outperforms my old HP by significant margin. Boot up spped is crazy fast. From power on, logging in, and launching an app is about 15 seconds. Launching Premiere Pro is virtually instant. (Could take up to a minute or more on my old HP)
The only think I don't like is that it does not come out of sleep mode. I called Cyberpower PC and reported the issue and never heard back. however, since it just boots up so fast, I just power off instead of letting it go to sleep. This is probably an issue with Windows 11 too, so I don't count it against the hardware.
I would recommend this to a friend
Cons mentioned:
Sleep mode
Rated 4 out of 5 stars
Great gaming pc but...
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great gaming pc. Only issues I had is that the LED fans did not have a good connection when delivered and I had to fix that myself, and also, when put in sleep mode, the pc will not wake, and I will have to restart it for it start working again. Other than that, I have seen no other problems.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Impressed
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great PC from Cyberpower. Temps are good and games run great.
I would recommend this to a friend
Rated 3 out of 5 stars
Gaming PC
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
recommended PC, but both graphic cards were defects.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing pc
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good pc and really good specs for the price love it
I would recommend this to a friend
Rated 1 out of 5 stars
B.wilson
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1st on came to my house. Noticed it looked repack. Sure enough gpu was corrupted leaving green lines.
2nd one i picked up in store. Unpacked it in store, made a comment to the associate "this looks like a repack" he replied "yes it does"... real pretty paper weight. Gpu has 0 out put. Double checked all connection points to gpu and mother board. The gpu was seated correctly. Restarted each time i connected to 4 different monitors.
No, I would not recommend this to a friend
Brand response from CyberPowerPC Brand Expert
Posted .
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 5 out of 5 stars
Gaming computer
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best gaming computer ever. It’s quiet & works very well
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Everything came plugged in and working.
I would recommend this to a friend
Customer reviews from bestbuy-ca
User rating, 5 out of 5 stars with 1 review on bestbuy-ca.