Customers are satisfied with the ease of use, installation process, and overall quality of the CYNC Dimmer Smart Switch. However, some customers have reported issues with the WiFi connectivity, the app's functionality, and compatibility with certain devices. Some also find the cost a bit high and have experienced problems with the dimming feature.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 182 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great dimmers
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first it was kind of difficult to install well the app but now they are
Working perfectly and works great with Alexa
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there, we're glad to hear you got your switch added to the app! Please give us a ring at 1-844-302-2943, or email us at [email protected] if you're ever in need of assistance, thanks!
Pros mentioned:
Quality
Rated 5 out of 5 stars
really happy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
really happy, a quality product, I would highly recommend it, very happy to see it purchased
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you for the recommendation Pizerolo! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review, and we hope you enjoy your new switch! -Cync Support Team
Pros mentioned:
Installation
Rated 5 out of 5 stars
Smart Dimmer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product.Highly recommended. Installation is very easy
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hello Cable, thank you for leaving us this five-star review. Our goal is for every setup to be as simple as can be and are happy to hear you had such an easy experience. - Cync Support
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Smart dimmer switch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and easy to setup using c by ge app. No bridge required. Can be controlled using Alexa and Google home.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there, we’re very happy to hear you’ve had that experience! We’re glad to hear you’re enjoying the C-Start Switch and it is working as you wanted it too. If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback.
Rated 3 out of 5 stars
Returning
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn't work with the wiring in my home don't go with the having a neutral wire part you need a 4 wire connection to use this product
I will be getting the 3 wire switch when it comes out
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are sorry that the 4-wire switch was not compatible with your home wiring. We are excited about the 3-wire switches being released. If you have any questions when you do go to install the 3-wire switches please don't hesitate to reach out to our Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
Rated 4 out of 5 stars
Good switch
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The switch works fine. The dimmer isn't the greatest (not really smooth transition as it is lowered) and I've typically left it to the max. I'm not sure if the issue is because of the switch or the wiring in my house.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there Razor24 thanks for reaching out to us with your experiences with the switch. It should be dimming in increments of %5 increasing and decreasing. If that does not appear to be the case then perhaps resetting the switch and re-pairing it to the app might help. If you have any questions we can be reached at 1-844-302-2943
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great smart switch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice switch. Easy to install. Works well. Super convenient when paired with Alexa or Google home.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are pleased to add convenience to your life Francoe. Thanks for taking the time to leave a review. - C by GE Support
Rated 4 out of 5 stars
Good once set up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two of these. The first time I set one up I had issues importing to the app. GE does not make the information readily available but if you have a galaxy s10 series you will need an old phone to set it up. Once it is set up it works great
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
This is great
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great I use it every night In my living room for the last few months. Very easy to install
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for the feedback we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is easy to install, a little electrical knowledge but nothing too big, works great in our room.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
easy install
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it, it was easy to install and to activate on my phone and my interactive devices.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are so glad you are enjoying your new dimmer switch!
Rated 4 out of 5 stars
decent enough, not that attractive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfectly functional device, though it's not really that attractive once installed. The wemos look better, though this seems to be a bit more functional/reliable.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
love it
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
if you looking for easy to install and program you have to take it very easy and you can do it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Steven Svitak
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The switch was very easy to install. Great addition to my smart home and works every time.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you for the review! Glad to see that you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to setup and connects instantly with app.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup, only issue I found was dimmer didn’t work until I connected the switch to app.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Nice upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome little upgrade i bought on sale worth the buy
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello Devo! Thank you for taking time out of your day to leave us this review. We appreciate you allowing us to be a part of your Smart Home Venture. - Cync Support Team
Rated 5 out of 5 stars
Affordable Smart Switch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously bought the smart bulbs from GE to use on the main light fixture. Realizing later that once's the bulbs run out, it'll be another expense to replace them. I looked up products for the switch and stumbled upon this product. Price was great and had to buy. Once installed, the button where you turn the lights on, it lights up when it's turned off. Great when kids are looking for the light or myself.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi JoeK, that's awesome! We're happy you're enjoying the switch and it is making life easier for you and your kids. Thank you for the feedback!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Connected to Alexa
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alexa can switch it off easily and change the lighting intensity. No touch! virus free!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
No problems and works great.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and set up. Everything worked and connected first try.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for taking the time to leave us a good review! Welcome to the GE family. -C by GE Support
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Louis review of GE smart switch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install and software connect. Compatible with GE and Google home.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Louis, thank you for taking the time to leave a review for the switch! Welcome to the GE family. -C by GE Support