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Customer reviews

Rating 4.6 out of 5 stars with 5873 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,873 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my computer. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, and meets the need that it was meant for!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for casual use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but sometimes takes to long to boot up. Other than that its great for casual use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet but my wife seems to like what she has seen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So tired of "built-to-fail" electronics... >:(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the course of a year, I used this maybe 15 times to make CD mixes for a friend, and I always treated it very carefully, since it seemed kind of fragile. Well, that was all I got out of it - it failed after that. Good thing I got the Geek Squad replacement protection (which it seems like they're not offering any more: not surprising, since it seems like these days smaller electronics are "built to fail". This was my second external drive in a month, when I got it!), so I got store credit I can use to get another. I have to use that, of course - no refunds - but after whenever that one fails, I won't buy from Best Buy again. I am not in the market for electronics that fail almost as soon as you buy them. If I was using it a lot, it wouldn't have lasted me more than a month! That's not Best Buy's fault, of course: it's not their fault that everything is made in the orient and the manufacturers would just as soon have it fail quickly so you have to buy another one of whichever device you've bought quickly. I'm tired of this! And I'm disgusted that you can't get laptops with internal drives in them anymore. I am still using my old Thinkpad - it works great after 5 years and an overhaul and upgrade - but I can't find a replacement internal drive for it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for taking a moment to share your feedback and review. We are extremely sorry to hear that your Optical Drive wasn't functioning correctly. We understand how upsetting this can be and would love to help right away. If needed in the future, this link can be used to help run further steps and provide more in-depth information: DW316 - https://dell.to/2SygmFv.

      We recommend following the instructions to resolve your issue if needed in the future. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    A great external DVD player for laptops!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy when you need a DVD player or a burner for your laptop or desktop that doesn't have a drive especially for the newer ones. Works great and have not had any issues with it. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlined buying and pickup. Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying process online and curbside pickup were easy and efficient. DVD drive was easy to hook up, set up, and use. 5 stars for buying process and quality of product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    added equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used it a couple of times so far. Like it better when it is installed in the monitor(more convenient) not always having to hook something up and another piece of equipment sitting out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antenna

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little antenna! I used it for my "bedroom" flat screen, put it up with its form stickies on my window and I get about 20 channels including all the locals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price for so many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pressure cooker with so many other options was everything the reviews said. Only 2 issues is there is no cookbook included (only 2 recipes). I also read in the instruction book not to cook pasta or noodles in the pressure cooker which I did not know. I don't think that applies if you use the slow cooker option.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With laptops not having dvd drives this is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat product and works well with dell computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice usb cd rom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this drive it worked well for what I bought it for. My new laptop did not have a cd rom drive that I could load my software with. I bought a windows 11 laptop since my other one would not support it. This drive worked flawlessly and windows 11 found it and installed the driver. It was a very good deal at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since laptops seemingly do not come with DVD players I bought this one. It does work after downloading a free player from Microsoft stores.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Excellent accessory for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my Dell Laptop as well as my Surface Pro 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice drive, when it works right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive sometimes has issues when ripping music CD’s and needs to be plugged and unplugged to reset it on occasion. Works well most of the time however. It is cheaply built and won’t withstand a lot of abuse, so be careful with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disc drive reads discs along with being able to burn them, works as intended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to download some CD based programs onto my new =laptop, which does not have a CD-ROM drive. Worked like a charm. Will also use it for playing CD movies on my laptop. Quite satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on desktops and laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the slim design of this external DVD player. It works great and is quick loading. Dell product have been purchased by me and other family members for years. If you need an external DVD you will love the slim design and the job it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and simple to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "tag-along" external, Dell USB DVD/CD Drive is quality in a small package. Just plug and play to see high quality movies, videos and music. Makes an wonderful addition to units without internal drives.

    I would recommend this to a friend
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