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Customer reviews

Rating 4.6 out of 5 stars with 5873 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,873 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made but does the trick for sure. Easy to plug and play. Durability it seems will be the issue. Not to stable or sturdy. Good price.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Terribusa,

      Thank you for your positive review of your external drive. If you do have questions about using it you can refer to our Product Support Page here: https://dell.to/2HoGYOv.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product feels a bit flimsy but it does the job. For the price you can’t ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad determined the problem, offered alternative solutions, helped me make the right choice and installed it. Very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what e were looking for due to we purchased an all in one computer with no disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't spend much money on this USB DVD but it does what it is supposed to do which is all I need.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      DianeB,

      Thanks for your review. We're happy to hear that your new external drive is working well for you. If you do have any questions about it, you can check our Product Support Page here: https://dell.to/2HoGYOv.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for installing software onto your computer from a disk or for watching a movie on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD/CD drive still a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like a charm jut as expected. Affordable price for high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used on an iMac and its perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iMac does not have an optical drive so i purchased this, its been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love that it helped me out hope to get more items I need soon with all the deals there are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my DVD RW player on my Dell Laptop failed. This works great, no problems and it's nice because I can plug it into any pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cd drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have downloaded some Cd's to my computer with this drive but I am having a problem burning CD's to a blank CD.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Reliable burner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit loud and depending on placement the leg cushions do not sufficiently reduce the noise

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Aktech,

      We're happy that your burner is working well for you. We'd recommend checking out our User Guide if you have any questions: https://dell.to/2CpL3Sd.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Good entry dvd drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory results from use as an external DVD Drive for installation of disc-borne installation of applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful. But you need to insert the dvd it comes with on your hard drive first. Also, makes a whirring noise.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Taye,

      Thanks for your review and we're happy that your external drive is working well for you so far. If you have any technical questions you can always check our Quick Start Guide here: https://dell.to/2VKZfz2.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to get music on a flash drive for a trip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty little external DVD reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew since the laptop did not have an internal DVD reader/writer. Works great. My only complaint is how short the USB cable is but aside from that, does what it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good top loading Disc Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable disc reader to use from a top loading perspective. It's great to use with mini disks without risk of the disc getting eaten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The disk drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought dell computer and needed disk drive. The dell was good price and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cd piece for pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, my gaming tower doesn't have a cd insert piece, connects easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy install and works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite all the movement towards software downloads, I still found myself needing a DVD reader for my Dell laptop. The Dell DVD reader price was fair for something I won’t use much. It’s plug and play compatible with the Dell laptop. I just put my DVD software into the slot and it transferred the files quickly. A perfect solution.

    I would recommend this to a friend
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