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Customer reviews

Rating 4.6 out of 5 stars with 5873 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,873 reviews
  • Rated 5 out of 5 stars

    Dvd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my new Dell laptop to be able to watch dvd's.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code 39 Error - Drive does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received a code 39 error indicating that the driver is corrupted and none of the recommended fixes I can find online work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price and available in store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate with Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews of the various DVD external drives, and I selected this one because it was cheap. It works fine, once I get it up and running, but it doesn't automatically start, and I've had some problems in finding it on my computer after plugging it in. The video I watched was for children about multiplication, and I will say that we left off and started again another day and it picked up where we'd left off. It was slow in installing, and I have an i7 computer, so I don't think it was my computer. Otherwise, it'll be adequate for my needs.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello NeverTheSame, sounds like you might need some help with updates. Please give our tech support a call at 1 (800) 999-3355. We just want to make sure you and your children are 100 percent happy. - Chris Dell

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DVD player from a reputable company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a DVD drive for my new computer and purchased the Dell USB Slim DVD. It works excellent and was very simple to hook up. Just plug the USB cable (supplied with DVD player) into a USB port.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent External DVD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external DVD player works like it should but is quite noisy. Makes a lot of clunking sounds.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Techedude24,

      Thank you for your review. We are sorry to learn that your External DVD Player isn't quite meeting your expectations. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Great price for additional drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a drive for laptop and pc with no cd drive. This one fit the bill and it’s a dell.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Changing times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular laptop didn’t have an internal drive so I had to purchase this drive. I have used it and I have not come across any issues.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nikki,

      We're happy to hear that your new drive is meeting your needs. If you have questions about your drive you can check our Product Support Page here - https://dell.to/2HoGYOv.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Plug in and Play!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the description said, easy to set up and slim design can even see it behind my monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd rom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this item . It's a great way to add a dvd rom drive to the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was giving me an error in some CDs. They change it and this works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design is wonderful for small spaces just wish the cord was longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this external DVD drive for over a year! Been through it all and still working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite CD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite CD burner. Lightweight. Plays Cd's and DVD's.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud. Sounds like it's going to fall apart. I added it soI could watch dvds on y laptop but the computer will not allow me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play item. Now I'm able to get things installed on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive to use with PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted extra memory for his PS4. Works great and definitely less costly than upgrading PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as described, shipped and delivered quite quickly. Good price, all positive feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice. WOrks good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. WOrks good. Nice. WOrks good. Nice. WOrks good. Nice. WOrks good. Nice. WOrks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allowed me to a dvd from 1990

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A this was a DVD player .the geek squad wereGreat.i am a senior citizen and not knowledgeable about computers

    I would recommend this to a friend
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