Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 10927600
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
DVD Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good purchase. I am pleased. I would purchase again
I would recommend this to a friendA great way to get some functionality back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With DVD drive disappearing all over the tech landscape, its nice to have an option to burn DVDs again.
I would recommend this to a friendLove it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece a cake ! Easiest plug and play very. Very happy w purchase
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best thing since my PC didn't come with a cd drive.
I would recommend this to a friendIt is a external drive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as expected. Nothing special. Computer did not come with a drive, so I needed to buy in order to write to disc or read programs.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! It is perfect and just what i was needing
I would recommend this to a friendGood portable optical usb drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small & swift good build quality dell brand like laptop it works with
I would recommend this to a friendWorked well for what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked well for what I needed, which was to install some programs.
I would recommend this to a friendWOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life saver! Game Art majors generate gigantic files and this has solved so many of my problems!
I would recommend this to a friendLove this product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research looking for a great CD/DVD writer. This is the best one by far.
I would recommend this to a friendpc repair
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this as an upgrade for my laptop computer due to it not having one.
I would recommend this to a friendGood when it works, but didn’t work for long
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay the only pros I have for this product are: 1. It’s an actual plug and play external drive 2. It’s good when it works. Now, the cons are way more severe here 1. Whenever I open it, it jams halfway out so I have to realign it to be straight with my hand so it can pop open the rest of the way. It got really annoying after awhile. 2. After using it for a week, it stopped working. I thought it was my software but I bought a new different brand optical drive and it worked again perfectly so it was the drive after all. I know these days almost everything is by streaming or digital download. However there are still guys like me who like physical copies of things or still has old physical copies of stuff like CDs to play or rip. Maybe cuz of this, less attention is given to the stability of these things when constructing or even designing them now but that’s not fair. There are some things only playable in physical form and for this to happen on a $40 drive is yes, not too bad cuz it’s not expensive, but I am now using a $20 drive that’s blowing it out of the water right now in quality. I’ll never buy this garbage again. Terrible, Dell….
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Joey,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell USB Slim DVD/CD drive because it stopped working. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.
I have provided a link to the User’s Guide for your USB drive below. Please refer to the troubleshooting section, part 1: Drive is not recognized by the system, and part 2: Cannot read or play the disc.
User’s Guide: https://dell.to/3oYWGYn
If the issue with your USB Slim DVD drive is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
fun to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the dell computer i like being able to go from typing to touch pad. easy set up and to connect to other devices
I would recommend this to a friendDvd cd drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product instructions could have been easier to find there's so many pages in different languages but one English page.
I would recommend this to a friendFast, portable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop didn’t have a DVD burner. This fits the bill. Works with my MacBook Pro.
I would recommend this to a friendNo DVD movies here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new Dell computer and this drive would not play a DVD movie,
I would recommend this to a friendWorked as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints here. Easy USB connectivity and set up, and worked as advertised.
I would recommend this to a friendWorks well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Able to play DVD’s on new computers that do not have optical drives.
I would recommend this to a friendSolid Workhorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to burn and store documents for my business has been working without a hitch. Works as advertised!
I would recommend this to a friend- Pros mentioned:Ease of use
Plug and play
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since most PC and laptops aims for the smaller and slimmer design, many don't come with an optical drive. This is exactly what I needed. It's plug and play and very easy to use.
I would recommend this to a friend
