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Customer reviews

Rating 4.6 out of 5 stars with 5873 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,873 reviews
  • Rated 4 out of 5 stars

    Easy plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play but case is I little weak, works fine though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great CD & DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external CD and DVD writer. Don't have any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only needed it for one use, lowest price available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    served the purpose that I needed it, so I was satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is a little expensive. But is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase agreement by so far I’m happy with this purchase no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better product came up on sale so I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD. Dell always makes an excellent product and this one is no different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would prefer the unit as part of the computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a okay external drive. It serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External USB CD/DVD Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not actually used this item yet but am positive it will serve need well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not use in car. Returned with no questions asked

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Disc Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but I had to get a cable for it to connect to pc or charge it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love storing my pictures and important information

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive drive will allow access and burning of your dvds and cds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use it get but I'm sure it will be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good CD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good unit for my new Dell computer. I use it mainly to watch videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the writing speed is a bit slower than what i had expected but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality. Feels cheap like light weight plastic, but works fine

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great drive for Price, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and went to load turbotax and realized it had not drive. This was an easy and inexpensive solution just plugged it in and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helo. It does its job perfectly well, at a great price. Hola. Hace perfectamente bien su función, a un excelente precio.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Label..Doesn't Like Me..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... In over 45+yrs of "Playing w/Tech Toys, "I've not encountered THIS level of grief b4. Esp. w/a "Relatively Simple" piece of H/W... Hubby thinks it's a coaster. Unit just refuses to "communicate" with ANYTHING, regardless of it's 'breeding'. Windows, Chrome, Android, etc, so - NADA. Good Luck reaching anybody, OR locating the REQ'd drivers when what came with won't come out 2 play. I JUST CAN'T SEEM 2 get "TO help" 2 "GET help"! Doesn't like Windows, Chrome, Android... wait - said that. C what it's done??

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi MissMyLola,

      We appreciate you taking the time to leave us your review. We are sorry to hear that you are experiencing troubles with your Dell USB Slim drive. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.

      Below, I have provided a link to the User’s Guide for your product, where troubleshooting tips can be found.

      User’s Guide: https://dell.to/3HvSW7l

      If you are still experiencing issues with your DVD drive after applying the troubleshooting tips above, please contact the Dell Support Team for further guidance at 1-800-624-9896.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

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