Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did exactly what is said it would fix dell seems to be a good company
I would recommend this to a friend - Pros mentioned:Ease of use
Cd drive is very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cd drive is very easy to use. I like using it.
I would recommend this to a friend - Pros mentioned:Overall performance
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived in a timely manner. It came right up and has worked well repeatedly.
I would recommend this to a friend I truly needed a new head set with microphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Logitech products. They last a very long time.
I would recommend this to a friendAll in 1 cd/r and dvd/r
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this external drive for my mom because computers dont come with them much anymore. It was plug and play and it reads, writes dvds and cds.
I would recommend this to a friendDRIVER NOT COMPATIBLE WITH WINDOWS 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD external drive is NOT COMPATIBLE WITH WINDOWS 11 . If you try to operate this drive with the included Cyberlink disc as the driver - it will not work! Had to pay another $40 in addition to the $40 drive price for a total of $80 to get up and running. Geek squad had to use the VLC media player to get it to work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello DarrinS,
We value your feedback and want to thank you for taking the time to leave a review of your Dell USB Slim DVD+/- RW Drive DW316. We are sorry to hear that you are experiencing issues with your product. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
Below I have provided the user guide to your device.
Dell USB Slim DVD Drive User’s Guide: https://bit.ly/3Pg9BlI
If you are still experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found this drive to be fast, reliable, and quiet. No complaints!
I would recommend this to a friendFast burner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell external DVD is solid and fast. I got it for a good price too.
I would recommend this to a friend- Pros mentioned:Ease of use
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked without a problem and was easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great was to still have a place to use your CD's
I would recommend this to a friend - Pros mentioned:Usb
Perfect choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this DVD drive for a laptop and it works as stated.
I would recommend this to a friend - Pros mentioned:Overall performance
What you see is what you get!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to say...it's a nice external drive. It's all that you would expect.
I would recommend this to a friend - Pros mentioned:Overall performance
*
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs the functions necessary..................
I would recommend this to a friend - Pros mentioned:Ease of use
Easy plug and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy plug and play for all your disk needs...................
I would recommend this to a friend - Pros mentioned:Ease of use
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell External USB DVD/CD drive was easy to set up and worked perfectly!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend - Pros mentioned:Ease of use
Great option when your computer doesn’t have a DVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when your computer doesn’t include a DVD player
I would recommend this to a friend - Cons mentioned:Software
Works well but need to install software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not just plug and play. It would not open a DVD until I installed the software from the box. I thought the software was just some extra editing software, which I did not intend on installing since I use Adobe Creative Suite. However, I couldn't get this to work until I installed the software suite in the box.
I would recommend this to a friendBrand response from YourDellTeam
Posted .LisaMW123,
Thanks for your review and we're glad that you were able to get this external drive setup to use. If you have additional questions please check our Quick Start Guide here: https://dell.to/2VKZfz2.
Best,
Bryan
1-800-624-9896
Dell Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and pretty fast. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend- Pros mentioned:Ease of use
External drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop doesn't come with an external drive. Seems to work well.
I would recommend this to a friend
