Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Average but cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really use DVDs anymore but I needed to upload a few old ones so I bought this. I’m not impressed with the unit or the software but it worked after a few tries.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Kong,
Thank you for taking the time to share your feedback. We are sorry to hear that this Optical Drive has not met all of your expectations. Your feedback is incredibly valuable as we build current and future products. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Pros mentioned:Overall performance
No complaints.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I don't use this as often as I thought I would, it works great.
I would recommend this to a friend Dell USB Slim DVD+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery - works great, just plug and play. Reasonable price. The only drawback is it doesn't play Blu-rays.
I would recommend this to a friend- Pros mentioned:Usb
Very useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use with my laptop and desktop computers to burn cds and load software.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy to use and very affordable
I would recommend this to a friend Works for new Dell laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new Dell laptop that did not have a drive. Purchased this one as we need to be able to access disks. Seems fine so far. Originally purchased an Open Box item that was rated Excellent, but it would not read the disk. Drive had been manufactured 2 years ago. Not sure why that one did not work.
I would recommend this to a friendDon't like extra hookup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so sorry my computer did not come with built in CD drive. Why is that in the new computers. Everything is not bought on thumb disk. To me it is unacceptable
I would recommend this to a friendDell Slim DVD+/- RW USB Drive. Plug and Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Slim DVD+/- RW USB Drive. Plug and Play. Another plus was Cyber 12 Studio was included for free. Plug and Play was very easy. USB cable was included.
I would recommend this to a friend- Pros mentioned:Usb
Yet to fire it up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an add on and back up to my wife’s laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy drive replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this product and was pleased it was so easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and easy to use. I would recommend this product.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and compact. Had to find and install apps to play DVD. Noisy at times due to flimsy case . Vibrates ashen disc spins at high rpm’s.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Dell USB Slim DVD Drive because it is very noisy when CD is playing.
Below, I have included a link to the User’s Guide for your DVD drive for your reference. Please make sure the CD/DVD is inserted correctly.
User’s Guide: https://dell.to/3LHbMv9
If the issue with your DVD drive is still not resolved, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
comlete satisfaction!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. I say this because the playback on old videos and videos from other regions work as well.
I would recommend this to a friend- Pros mentioned:Ease of use
Very useful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Very handy for use when travelling and on the road..
I would recommend this to a friend USB slim DVD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great and has always worked properly. it's a good product.
I would recommend this to a friend- Pros mentioned:Ease of use
External DVD Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The external DVD drive works as expected and have had no issues with it.
I would recommend this to a friend Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to burn discs in Ubuntu Linux. Works great with brasero burning software on linux. The cord length is long enough I can sit it on top of my desktop PC plugged in and it's ok.
I would recommend this to a friendRetired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all my needs. We were helped with the mist amazing staff member who suggested and helped us find the exact parts we needed. Thank you Best Buy! And Thank you Allison (northlake store. See you soon.
I would recommend this to a friend- Pros mentioned:Size
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small compact and reliable for my needs easy to pack also
I would recommend this to a friend Great for the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight fits perfectly into a locked up and very affordable
I would recommend this to a friend
