Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Be vary wary good luck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUY a seperate dvd player..... not combined with a writer/burner. Tryed to play a dvd movie through my computer and it's not working.... It's isn't the computer... tried it on 3 separate computers and 3 different players. Same happened to the LG slimline dvd/wr player. I've added hardware many times I even reached out to the wiz kids on the world wide web. they had the same issue. I used to do this all the time. Now there are walls within external dvd player built in to the driver and this driver is no exception. I was told I need to over ride the protections so I can play a dvd movie. We have gone backwards in technology. Easier was plug and play a few years ago... what happened. Del, LG they are all the same... yup tried them also
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey RussellS,
We appreciate you taking the time to leave a review of your USB slim plug and play. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Fine Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine product. Just what I wanted. Good value and quality.
I would recommend this to a friendcd read successfully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what to say? it does it's job well. i have nothing more to say
I would recommend this to a friendGood DVD drive, no good DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Dell Inspiron laptop with Windows 10, and as most new laptops it didn’t include a DVD drive. I purchased this external USB drive, plugged it in to a USP port and voila, the computer recognizes the DVD drive. Then I inserted the included DVD and installed its software, which just happens to include DVD player software. Installation went smoothly. Long story short... The external drive was able to read and run the included software DVD, but was unable to play a new out-of-the-box DVD movie. I was able to watch the movie on a Sony DVD player connected to a Sony TV; so the problem wasn’t the media. Who to blame? Maybe Windows 10, maybe the DVD drive.
I would recommend this to a friendgreat upscale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great upscale. I started buying dvds again since the upscale almost matches the blu ray resolution.
I would recommend this to a friend- Cons mentioned:Noise
cd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply built and very flimsy. I'm afraid it won't stand the test of time. Might be OK to download software only, but not good for a regular music cd player. Makes way too much whirling noise. I am very disappointed with this product from Dell.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .calbay,
We're sorry that you're not satisfied with your new DVD / CD drive. Here's a link to the Product Manual if you have additional questions: https://dell.to/2HoGYOv.
Best,
Bryan
1-800-624-9896
Drive performs as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since we purchased a Desktop All in One, we still have the need for a disk reader. The Best Buy associate recommended this basic drive and it performs as expected.
I would recommend this to a friend- Pros mentioned:Price
Not what i thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price not what I totally expected. Not playing the way ki thought
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Brymh,
Thank you for your review of your Dell USB Slim DVD drive. We are sorry to hear that your device is not playing up to your expectations. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Dell product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Works easy and the set up went very well. First Dell product have tried pleased so far.
I would recommend this to a friendworks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problems with dvd drive. just plug into usb port in computer and play or record. small and solidly built. dell is dependable, reliable and good quality for the price.
I would recommend this to a friendCD Enabler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple add-on to my newest computer allows access to my CD collection
I would recommend this to a friendDVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little light weight. However, it works fine and is very unobtrusive setting on the computer.
I would recommend this to a friendEasy to Transport. Easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my internal dvd drive wasn't functioning well. This is just what I needed. Works perfectly and without a lot of noise. So glad I chose this one.
I would recommend this to a friendDell USB Slim Drive - D316
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but must be placed on a very stable, flat surface. There is some noise, but not anything different from every other portable DVD drive I have owned
I would recommend this to a friendTo add to the Chromebook I bought.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Chrome book I got for my grandson had no CD/DVD drive, so this was to compensate for that.
I would recommend this to a friendWorks great for starting out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to play DVD's on my laptop since the one on my laptop broke. It works really great and gets the job job.
I would recommend this to a friendgood dvd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this to install software that I only had a CD or DVD for. I also use the write feature create DVD software. It works as well as my built in DVD/CD read write on my other PC
I would recommend this to a friendGood for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well so far although it is pretty flimsy and light weight. I will need to velcro it down to something solid so that it doesn't keep sliding around.
I would recommend this to a friendWorks great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this to export my projects and show friends the music I’ve been making. Plugs up very simply and it’s the first I’ve ever bought.
I would recommend this to a friendSo far Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale as backup just in case i need it since desktops and laptops now comes without drives. Works well.
I would recommend this to a friend