Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.6 out of 5 stars with 5873 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,873 reviews
  • Rated 5 out of 5 stars

    Bought by Mistake

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have enough USB ports on my computer to perform the new project. Otherwise, the Dell Slim DVD+/-RW Drive would have been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slim design and portability. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a basic worker bee extrernal usb dvd drive, this one does the job. Nothing fancy or particularly special, but utilitarian. Pretty much plug and play. A little bit slow. Also, not the sturdiest of drives. But on other hand, light weight and easily portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great now can down load my cd onto my computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because of the internet thought I could set it up but I had no idea so took it back to the geeks and he set it up in front of me that was great I have o computer without a disc drive Thank you geeks and best buy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Portable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to install the included software to get it to play a movie. Tray feels a little flimsy and it was very loud when the disc spun up.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Hollisterjf,

      Thank you for taking a moment to share your review. We apologize for the noise issue you're experiencing with your Optical Drive. We greatly appreciate your feedback on the build quality of the tray. Your feedback is incredibly valuable as we build current and future products. To make sure we can help, we have provided a link below to run a diagnostic test and troubleshoot the issue.

      Optical Drive DW316: https://dell.to/2SygmFv.

      We recommend accessing the link above for further assistance. If you come across any questions, issues, or concerns, please feel free to reach out to Dell Support directly at 1-800-264-9896.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Convenient and works good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell USB slim DVD player works well, plays all the DVD's that I have tried in it thus far. Really like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Compatible With Dell Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this peripheral because the DVD function in all my 3 Dell laptops computer went in-op and could not be repaired or replaced. This unit is an affordable purchase and works well with my 2 Dell Inspiron laptops and my 1 Alien laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell external drive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit because DVD players are being replaced by USB thumb drives. New computers do not offer DVD RW units anymore. Unit is self powered off of the usb drive and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new desktop did not come with a disk drive, so we purchased this Dell disk drive. I have a lot of music CDs to download into my new computer and so far it’s working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but improvement product quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but it kind of cheap quality product. I was worried it might break a part after one or two uses I had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Surface laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed DVD player for my Surface laptop. Connected easily and played. Very Satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell DVD RW Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, feels a little cheap, had trouble getting it to open the first time. But, like I said, it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD EXTERNAL DRIVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WORKS GREAT AND ABLE TO PLAY MY OLD DVDS AND GAMES.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommed this externel cd/dvd drive to someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sales woman pointed me in the right direction!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop but I was more concerned about the lack of CD Rom that the laptop had. The saleswoman pointed me in the direction of the external, which I thought were obsolete! Great Saleswomanship!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my computer. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, and meets the need that it was meant for!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for casual use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but sometimes takes to long to boot up. Other than that its great for casual use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used yet.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet but my wife seems to like what she has seen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So tired of "built-to-fail" electronics... >:(

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the course of a year, I used this maybe 15 times to make CD mixes for a friend, and I always treated it very carefully, since it seemed kind of fragile. Well, that was all I got out of it - it failed after that. Good thing I got the Geek Squad replacement protection (which it seems like they're not offering any more: not surprising, since it seems like these days smaller electronics are "built to fail". This was my second external drive in a month, when I got it!), so I got store credit I can use to get another. I have to use that, of course - no refunds - but after whenever that one fails, I won't buy from Best Buy again. I am not in the market for electronics that fail almost as soon as you buy them. If I was using it a lot, it wouldn't have lasted me more than a month! That's not Best Buy's fault, of course: it's not their fault that everything is made in the orient and the manufacturers would just as soon have it fail quickly so you have to buy another one of whichever device you've bought quickly. I'm tired of this! And I'm disgusted that you can't get laptops with internal drives in them anymore. I am still using my old Thinkpad - it works great after 5 years and an overhaul and upgrade - but I can't find a replacement internal drive for it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for taking a moment to share your feedback and review. We are extremely sorry to hear that your Optical Drive wasn't functioning correctly. We understand how upsetting this can be and would love to help right away. If needed in the future, this link can be used to help run further steps and provide more in-depth information: DW316 - https://dell.to/2SygmFv.

      We recommend following the instructions to resolve your issue if needed in the future. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

Sponsored