Customer Ratings & Reviews
- Model:
- DW316
- |
- SKU:
- 4697703
Customer reviews
Rating 4.6 out of 5 stars with 5770 reviews
(5,770 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
cd piece for pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, my gaming tower doesn't have a cd insert piece, connects easily
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love that it helped me out hope to get more items I need soon with all the deals there are
I would recommend this to a friendRated 5 out of 5 stars
Glad this works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about the quality but have not had any problems using this external disc drive.
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful. But you need to insert the dvd it comes with on your hard drive first. Also, makes a whirring noise.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Taye,
Thanks for your review and we're happy that your external drive is working well for you so far. If you have any technical questions you can always check our Quick Start Guide here: https://dell.to/2VKZfz2.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't spend much money on this USB DVD but it does what it is supposed to do which is all I need.
I would recommend this to a friendBrand response from YourDellTeam
Posted .DianeB,
Thanks for your review. We're happy to hear that your new external drive is working well for you. If you do have any questions about it, you can check our Product Support Page here: https://dell.to/2HoGYOv.
Best,
Bryan
1-800-624-9896
Rated 3 out of 5 stars
Dell CD player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have new dell laptop running windows 11, i bought this dell cd drive that boast just plug and play. Unfortunately it did not work and after speaking with dell technical support was able to get it to play some videos. Needless to say I returned it and purchase another brand which advertised plug and play also and was happy that it worked perfectly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Bandit,
Thank you very much for your valued feedback. We are sorry to hear that you have decided to return your Dell USB Slim DVD drive because it was not working as well as you would expect.
This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products. Even if this particular product was not the right fit for you we hope that you will consider Dell in the future when you make your next system purchase.
If you come across any questions or have concerns about Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my laptop on Black Friday and it works great! I am never disappointed with Dell products! Would highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
External drive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great to backup any of your files.
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, totally worth it. Used to for travel
I would recommend this to a friendRated 5 out of 5 stars
Cd drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have downloaded some Cd's to my computer with this drive but I am having a problem burning CD's to a blank CD.
I would recommend this to a friendRated 5 out of 5 stars
Used on an iMac and its perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My iMac does not have an optical drive so i purchased this, its been working great.
I would recommend this to a friendRated 5 out of 5 stars
The disk drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought dell computer and needed disk drive. The dell was good price and would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Good entry dvd drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfactory results from use as an external DVD Drive for installation of disc-borne installation of applications.
I would recommend this to a friendRated 5 out of 5 stars
It's so small! :)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I wanted it for. Takes up very little room and does the job!
I would recommend this to a friendRated 5 out of 5 stars
very good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good.....................................................
I would recommend this to a friend- Cons mentioned:Noise
Rated 3 out of 5 stars
Reliable burner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit loud and depending on placement the leg cushions do not sufficiently reduce the noise
I would recommend this to a friendBrand response from YourDellTeam
Posted .Aktech,
We're happy that your burner is working well for you. We'd recommend checking out our User Guide if you have any questions: https://dell.to/2CpL3Sd.
Best,
Bryan
1-800-624-9896
Rated 5 out of 5 stars
External CD reader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment selected does what it was designed to perform. We use the product routinely.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my DVD RW player on my Dell Laptop failed. This works great, no problems and it's nice because I can plug it into any pc.
I would recommend this to a friendRated 5 out of 5 stars
Dell DVD external adrive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to transfer a DVD progam to my laptop and this worked great!
I would recommend this to a friendRated 5 out of 5 stars
It was nice but had to return it because it went w
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend it to somebody else because it is a good quality in good product but just not for us.
I would recommend this to a friend



