Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Good product at great price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for someone else, and they enjoyed it.
I would recommend this to a friendGreat accessory.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a laptop that didn't come with an external drive. I didn't think I'd ever need one, but just purchased it for the slight chance that I may need one. I'm happy to say I've used it within the first month.
I would recommend this to a friendDVD player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CD that comes with player is confusing. I found it wasn’t necessary. Should be an explanation.
I would recommend this to a friendHappyGrannysomemore
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv to play my music and copy photos for enjoyment
I would recommend this to a friendA must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a modern laptop, you alreqst know that you would need an external CD ROM. I needed to copy old music CDs and this is a must have definitely!
I would recommend this to a friendPlug & play?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess plug & play isn't as simple as it used to be. At one time, when you plugged in a device to your computer, a box popped up on your screen asking what you wanted to do with it. No more. I had to do a search to find it and then go through a confusing menu in order to se it...Not use4 friendly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello michaelg,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you're experiencing difficulties setting up and utilizing your Dell USB Slim DVD+/- RW Drive - Plug and Play - DW316 - Black. This is certainly not the experience we like to hear from our valued customers.
To make things easier for you, I provided a link to the product's User Guide below.
User's Guide: https://bitly.cx/BLp6n
If you still need assistance after utilizing the troubleshooting solutions in the link provided above, do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
DVD Drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy to find out my new Dell laptop did not come with a CD drive. Had to purchase this extra. But very reasonably priced.
I would recommend this to a friendNew optical drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it because new laptop had no optical drive.
I would recommend this to a friendDell external DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine for reading DVDs. I haven’t tried writing. Also seems a little flimsy when putting a DVD in the tray
I would recommend this to a friendDell CD-RW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, i love it! Ive only used it to play music so far though.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for me and my necessities…I will recommend this to my friends
I would recommend this to a friend- Cons mentioned:Noise level
I'd buy something else...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do, but it is incredibly loud. I have another brand's dvd burner drive and it is silent. This thing is shockingly loud.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello KMack,
We want to thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have had with the noise of your Optical Drive DW316. We understand how frustrating this can be and we recommend accessing the link below to resolve your noise issue.
Optical Drive DW316 - https://dell.to/2SygmFv.
If you still experience this issue after you have finished troubleshooting your system, please feel free to contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Wendy C.
DVD
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff and cheap price. I like it. I recommend
I would recommend this to a friend- Pros mentioned:Ease of use, Usb
Plug n play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty intuitive plug and play installation. The design is sleek and the drive is very compact and portable
I would recommend this to a friend Perfect Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use for an upcoming ASL class. (My horrible VAIO computer has no DVD player) .... It will be perfect to use until I can throw the VAIO in the garbage can and buy another computer.
I would recommend this to a friendGreat to have device.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device. Not that I use it regularly but when I need to use it to read a CD, it works everytime.
I would recommend this to a friendUSB DVD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New computer did come with CD player. Good reviews. Works great.
I would recommend this to a friendGood Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim design. Simple to use. Fits in small space near computer...
I would recommend this to a friendGood reliable DVD drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rarely used now, but this allowed me to install software onto my laptop and desktops. I will definitely be using to burn CDs if I needed to that again.
I would recommend this to a friendDell USB DVD-RW Drive Plug and Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most laptops, nowadays, do not have a built-in disc drive. This solves the problem beautifully for people who still rely on discs.
I would recommend this to a friend
