Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
DVD Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good purchase. I am pleased. I would purchase again
I would recommend this to a friendNo DVD movies here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new Dell computer and this drive would not play a DVD movie,
I would recommend this to a friendGood when it works, but didn’t work for long
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay the only pros I have for this product are: 1. It’s an actual plug and play external drive 2. It’s good when it works. Now, the cons are way more severe here 1. Whenever I open it, it jams halfway out so I have to realign it to be straight with my hand so it can pop open the rest of the way. It got really annoying after awhile. 2. After using it for a week, it stopped working. I thought it was my software but I bought a new different brand optical drive and it worked again perfectly so it was the drive after all. I know these days almost everything is by streaming or digital download. However there are still guys like me who like physical copies of things or still has old physical copies of stuff like CDs to play or rip. Maybe cuz of this, less attention is given to the stability of these things when constructing or even designing them now but that’s not fair. There are some things only playable in physical form and for this to happen on a $40 drive is yes, not too bad cuz it’s not expensive, but I am now using a $20 drive that’s blowing it out of the water right now in quality. I’ll never buy this garbage again. Terrible, Dell….
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Joey,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell USB Slim DVD/CD drive because it stopped working. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.
I have provided a link to the User’s Guide for your USB drive below. Please refer to the troubleshooting section, part 1: Drive is not recognized by the system, and part 2: Cannot read or play the disc.
User’s Guide: https://dell.to/3oYWGYn
If the issue with your USB Slim DVD drive is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disk reader works great. Easy setup and use. Nice to work from laptop power source, as to not have additional power cord.
I would recommend this to a friendAn affordable necessity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed with my new laptop not having an internal cd drive. Price was right,too!
I would recommend this to a friendGreat laptop for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my alien laptop. Wasn’t look for a gamer laptop but I’m glad I bought this one. Great for my needs.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! It is perfect and just what i was needing
I would recommend this to a friendLove it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece a cake ! Easiest plug and play very. Very happy w purchase
I would recommend this to a friendFast DVD-rw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Dell laptop. Fast burning of media. Fairly quiet when compared to my last external one.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best thing since my PC didn't come with a cd drive.
I would recommend this to a friendNecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for such because of a need to deal with some data and documents I lost.. Found a back up in a hard but my laptop does not have neither CD nor Sd..I resolve the problem
I would recommend this to a friend- Pros mentioned:Ease of use
Plug and play
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since most PC and laptops aims for the smaller and slimmer design, many don't come with an optical drive. This is exactly what I needed. It's plug and play and very easy to use.
I would recommend this to a friend Jit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it much yet but it is going to be a great asset in the future
I would recommend this to a friendDVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I can be watching my tv an my grandson can be watching a movie on my laptop all in the same room.
I would recommend this to a friendCompact Storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new external storage unit that was not bulky. It takes up very little space yet inside there is alot of storage.
I would recommend this to a friendSolid
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy you barely need a DVD player these days...but when you do, this is a good external option.
I would recommend this to a friendGood portable optical usb drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small & swift good build quality dell brand like laptop it works with
I would recommend this to a friendgreat external hard drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to use this external hard drive with ease of knowing I can view whatever discs I need to .
I would recommend this to a friendWorked well for what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked well for what I needed, which was to install some programs.
I would recommend this to a friendSmall and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great external CD / DVD burner / player. I was able to burn files my older laptop could not burn.
I would recommend this to a friend