Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Seems to work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it has worked fine. Have not used it very often yet.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear AMP1,
We want to thank you for taking the time to leave us your review. We appreciate your kind words and are happy to know you're enjoying your Dell USB Slim DVD+/- RW Drive. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
External DVD/CD/RW Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet, but great reviews led me to buy!
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an external drive to put my old cd/dvd library on PC. Drive fits the bill, transfers faster than I thought it would.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, but come with much unnecessary bloatware
I would recommend this to a friendExternal is the only way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use an educational DVD therefore I must have an external drive! Thank goodness for it.
I would recommend this to a friendNot Too Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using this to transfer music to my iMac. After transferring several CD's, it began to make a noise and the tracks that were transferred had skips in the songs. After waiting a while, I was able to transfer the tracks without any problems. Not sure if this drive can handle a very robust workload.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Jetster1,
We appreciate you taking the time to leave us your review. We are sorry to hear you are not too happy with your Dell USB Slim Drive because you are not sure if it can handle a big workload.
I have included a link to the Product Guide, where you can find troubleshooting tips for your USB Drive in case it is needed.
User’s Guide: https://dell.to/3HvSW7l
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great item at a great price, and the ordering process was easy, and customer service was great as well.
I would recommend this to a friendVery nice Cd Rom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Worked very well. Returned it when I returned the computer.
I would recommend this to a friendstill needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still need a DVD player for all my old DvDs! this pairs perfectly with my laptop.
I would recommend this to a friendIt holds everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have almost 2 months worth of music and it holds it all with room for more. Great ex drive to hole everything.
I would recommend this to a friendEverything I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time is precious. You really don't need anything beyond what I typed in above.
I would recommend this to a friendBasic cd drive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a basic cd drive. Nothing to brag on. It does what a cd drive supposed to do.
I would recommend this to a friendNECESSARY SUB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the current era of shrinking laptops sans optical drives, an external CD reader is an essential peripheral for us dinosaurs who still load our software from disk.
I would recommend this to a friendA Must for Some Laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for a laptop that doesn’t have a CD drive.
I would recommend this to a friendWorks perfectly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No drive on my new computer so this worked perfectly to transfer old programs!
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to open a cd with medical images. It worked well.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected. sleek design. necessary item now that most laptops do not have disk drives.
I would recommend this to a friendYahoo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and a great backup in case the drive on your computer becomes inactive.
I would recommend this to a friendWould not buy again.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once, and it worked fine. It replaced a Blu-ray/DVD RW drive that I left at a job site. I did prefer my other drive. I don't use these often, but do need from time to time. I would not buy this again. Not because I don't like it, and it did work, but shortly after purchasing Dell hit us with a commercial that, IMO, is political, and I don't like to do business with companies that get into politics. Go with a company that just sells a good product at a fair price, and stays away picking political sides. I have owned a few of these, and have had good luck with all of them. Now if I could just stop leaving these on job sites I could save some money.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello RanPer,
Thank you for your review. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues, or concerns, please visit the Support Page of your product https://dell.to/33lPZo0.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions: unpack, plug in! Awesome! Worked great..no problems, great sound.
I would recommend this to a friend