Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Good when it works, but didn’t work for long
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay the only pros I have for this product are: 1. It’s an actual plug and play external drive 2. It’s good when it works. Now, the cons are way more severe here 1. Whenever I open it, it jams halfway out so I have to realign it to be straight with my hand so it can pop open the rest of the way. It got really annoying after awhile. 2. After using it for a week, it stopped working. I thought it was my software but I bought a new different brand optical drive and it worked again perfectly so it was the drive after all. I know these days almost everything is by streaming or digital download. However there are still guys like me who like physical copies of things or still has old physical copies of stuff like CDs to play or rip. Maybe cuz of this, less attention is given to the stability of these things when constructing or even designing them now but that’s not fair. There are some things only playable in physical form and for this to happen on a $40 drive is yes, not too bad cuz it’s not expensive, but I am now using a $20 drive that’s blowing it out of the water right now in quality. I’ll never buy this garbage again. Terrible, Dell….
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Joey,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell USB Slim DVD/CD drive because it stopped working. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.
I have provided a link to the User’s Guide for your USB drive below. Please refer to the troubleshooting section, part 1: Drive is not recognized by the system, and part 2: Cannot read or play the disc.
User’s Guide: https://dell.to/3oYWGYn
If the issue with your USB Slim DVD drive is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
fun to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the dell computer i like being able to go from typing to touch pad. easy set up and to connect to other devices
I would recommend this to a friendDvd cd drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product instructions could have been easier to find there's so many pages in different languages but one English page.
I would recommend this to a friendFast, portable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop didn’t have a DVD burner. This fits the bill. Works with my MacBook Pro.
I would recommend this to a friendNo DVD movies here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new Dell computer and this drive would not play a DVD movie,
I would recommend this to a friendWorked as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints here. Easy USB connectivity and set up, and worked as advertised.
I would recommend this to a friendWorks well
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Able to play DVD’s on new computers that do not have optical drives.
I would recommend this to a friendSolid Workhorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to burn and store documents for my business has been working without a hitch. Works as advertised!
I would recommend this to a friend- Pros mentioned:Ease of use
Plug and play
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since most PC and laptops aims for the smaller and slimmer design, many don't come with an optical drive. This is exactly what I needed. It's plug and play and very easy to use.
I would recommend this to a friend Great overall DVD driver for computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to go with a new computer because it didn’t have a DVD player built into it .
I would recommend this to a friendGreat
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got both of my kids one great for there games to be held
I would recommend this to a friendWorks good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Send to work well so far. Very quiet and light. Didn’t need to install anything for it to work.
I would recommend this to a friendGreat size
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, motor speed is nice and quite and vibration free. Has a real good picture
I would recommend this to a friendGood price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and quality. Just needed a new burner after the last on i had finally passed on after 9 years.
I would recommend this to a friendGreat to use with my new laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop does not have a cd drive. Purchased this to be able to access my cd/dvd's.
I would recommend this to a friend- Pros mentioned:Price
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for a month and it works and does what is needed for a good price.
I would recommend this to a friendBrand response from YourDellTeam
Posted .FredPalm,
Thanks for the feedback on your DVD / CD drive. We're glad that it's working well for you. If you do have any questions you can always check the product manual here: https://dell.to/2CpL3Sd.
Best,
Bryan
1-800-624-9896
This product does the job. Just what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another good product that I got from Best Buy. There is not much more I can say about this product.
I would recommend this to a friendDVD drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop did not come dvd drive. This works great as a DVD player and burner.
I would recommend this to a friendGreat drive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great external DVD±RW/CD-RW. I think it was a little pricy but it works great.
I would recommend this to a friendMy little darling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, compact, works correctly and cannot complain. Ok so far!
I would recommend this to a friend
