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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,777 reviews
  • Rated 5 out of 5 stars

    Works Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Nice container that it is in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for DVD and CD burning. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems a little slow but that's my fault for not looking at the speed of it. it works fine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my hp ink cartridges at Best Buy. Good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Just plug into USB port.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear out internal drives ripping CDs. Time for an external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for laptops without drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. The person l bought it still loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable & easy to use drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to get the work done. The price isn’t that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buy this product and we are satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service for add-ons needed for purchase

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a dvd player, but software doesn't work/load. Wouldn't buy again

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Kidbanshee,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you're experiencing difficulties using your Dell USB Slim DVD+/- RW Drive - Plug and Play - DW316 - Black. This is certainly not the experience we like to hear from our valued customers.
      To make things easier for you, I provided a link to the product's User Guide & Troubleshooting below.
      User's Guide: https://bitly.cx/BLp6n
      If you still need assistance after utilizing the troubleshooting solutions in the link provided above, do not hesitate to get in touch with Dell using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It's an external disc drive that does what it should do.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Light, easy to carry on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this CD in order to watch movies. It is a bit noyse when playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For use by a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dvd /cd external as a present for my grandson along with a lap top for his school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use discs at times I find this adequate for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great - pairs with the Dell computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Dell computer and needed the DVD drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the purchase I made and the customer service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful item to have with a home computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for at home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was for on the go, but it has to have internet connection in order to work.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but noisy and must be on solid surface. Kind of cheap.actually

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to load software and start using the product swiftly.

    I would recommend this to a friend