Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Very small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great however it is really hard to see the ejection button.
I would recommend this to a friendHappy to have it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great advantage not having to open up the computer to install it
I would recommend this to a friendWorks as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised - purchased it for monther-in-law - needed plug and play on WIN10.
I would recommend this to a friend- Cons mentioned:Software
SUCKED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told no software needed to be downloaded, and have to pay extra to burn pictures on to a disc, after sales person told me it did it all, no mention of having to spend more money
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Andi,
We appreciate your feedback. We're sorry to hear that your purchase experience was not what you hoped it would be. If you do have additional questions about your external drive you can check our Product Support Page here: https://dell.to/2CpL3Sd.
Best,
Bryan
1-800-624-9896
bought and found out later did not need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought but found out later did not need but I hardly ever return anything so I kept it
I would recommend this to a friend- Pros mentioned:Ease of use
Pretty good hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good CD/DVD burner. I would recommend to a friend.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Lisa, Thanks for your recent CD/DVD burner purchase. We're so glad that it's working out for you and we hope that you have continued success. - Bryan
Easy to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony works well for playing but has some issues with recording.
I would recommend this to a friendGood external DVD drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive is quiet and fast for reading discs. Haven't needed to burn a disc yet.
I would recommend this to a friendGreat that they still make these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great that we found one I. Honolulu for my husbands class. Glad they still made them
I would recommend this to a friendgood disc drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the disc drive worked as described. I can't really compare to much though.
I would recommend this to a friend- Pros mentioned:Usb
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great DVD. Dell always makes an excellent product and this one is no different.
I would recommend this to a friend Dell DVD drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but is flimsy and slow. It gets the job done.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello don1,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell USB Slim DVD Plug and Play and we hope this product will serve you well.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
Below I have provided the user guide to your device.
Dell USB Slim DVD Drive User’s Guide: https://bit.ly/3Pg9BlI
If you are experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with a Dell Representative using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Ease of use
External USB CD/DVD Drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not actually used this item yet but am positive it will serve need well.
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like the description says it will!!!
I would recommend this to a friend Like Internal Player better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cord is way to short to hook to computer. Purchased an internal cd player installed in my computer and was much cheaper than what I paid for the external cd player. Any way I can return the external player that I purchased from you. Do not have the box any longer. Only used a few times.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .MusicLover,
We're sorry to hear that the cord that came with your External Hard Drive is shorter than you planned on it being. You can reach out directly to Best Buy to see if you are able to return the drive that you purchased: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
external dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple style and works fine. no problems although I wish the draw opened more.
I would recommend this to a friend- Pros mentioned:Ease of use
Dell Disc Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install but I had to get a cable for it to connect to pc or charge it
I would recommend this to a friend Product works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic housing or case is ok. Constantly afraid that it would break.
I would recommend this to a friendIt works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a DVD drive. Its plug and play. It's cheap. Yay.
I would recommend this to a friendNice little CD Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to bad of a product for the amount you pay for
I would recommend this to a friend