Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to use it get but I'm sure it will be ok.
I would recommend this to a friendReally good CD drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really good unit for my new Dell computer. I use it mainly to watch videos.
I would recommend this to a frienda bit slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the writing speed is a bit slower than what i had expected but works great.
I would recommend this to a friendGets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality. Feels cheap like light weight plastic, but works fine
I would recommend this to a friend- Pros mentioned:Usb
Great drive for Price, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new laptop and went to load turbotax and realized it had not drive. This was an easy and inexpensive solution just plugged it in and it worked.
I would recommend this to a friend Easy drive replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this product and was pleased it was so easy to use.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working good , but software not working with windows 10
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome cd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cd rom works seamlessly plug and play very easy to setup and use
I would recommend this to a friend Very good choice for Dell devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good choice for Dell devices that do not come with an optical drive.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Useful. Helps with cd playing ability. It is ok
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no point of reference but I can say it works well and does the job.
I would recommend this to a friendExternal USB DVD+RW/CD- Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good. I would recommend this.
I would recommend this to a friendNo problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only used the CD burner twice but I haven't had any problems so far.
I would recommend this to a friendportable dvd drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was very helpful in downloading and making a copy of music.
I would recommend this to a friendMiserable quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought April 24 2024, went dead May 27 2024, after copying about 480 MB of 506 MB in .wav files from a DVD. Since the sound it made changed shortly before it went dead, this was presumably a mechanical failure. Has seen no abuse; has been safely standing on my computer desk for the month, and I live alone. Should have bought the much cheaper non-Dell one. Return window was 2 weeks or so.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello LeoninT,
We value your feedback and want to thank you for taking the time to leave a review of your Dell USB Slim DVD+/- RW Drive DW316. We are sorry to hear that you are experiencing issues with your product. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with Dell at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work the first time. Still trying to figure it out.
No, I would not recommend this to a friendworks fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine.Use at at work and have had no problems
I would recommend this to a friendMeets Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an average DVD player. Nothing special, but does the job.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Axelcore,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell USB Slim DVD Plug and Play and we hope this product will serve you well.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
Below I have provided the user guide to your device.
Dell USB Slim DVD Drive User’s Guide: https://bit.ly/3Pg9BlI
If you are still experiencing issues or have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
plugged and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just what i needed and didn't break my wallet. just plugged and play!
I would recommend this to a friend- Pros mentioned:Usb
USB Slim DVD Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new external DVD drive and this is a great item to have
I would recommend this to a friend