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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5778 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 5,778 reviews
  • Rated 5 out of 5 stars

    Dell Plug and Play DVD/RW DRIVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice plug and play dvd/rw drive,performance is excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase simply bought the privilege of allowing them to advertise the privilege of paying $9.95 per month to activate the product. It did not work at all so I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet, works well. I would buy another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell USB external/mobile DVD Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Very thin and lightweight... good for travel, but also very plastic, not so good for travel!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Useful for people who has laptops without DVD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not typical Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting something with better quality, works like it should

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An external drive is important to get if you want to have the accessories to make your Mac Book Air that much better. Inexpensive & works great! Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when on sale..Great addition to any computer package

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and moderately priced. Would definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best for playing my music and my movies hd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK back up drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works per the specifications. Have been using for over 1 year and has not crashed yet.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello GlennL,

      Thank you for taking the time to leave us your review. We appreciate your feedback and will use the contents of your to help improve future Dell products. If you come across any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Rated 3 out of 5 stars

    DVD RW Dell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had some issues getting the hardware and software to work with my windows 10 dell computer. Seems more trouble than it should have to be.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello LogitechWebcam,

      Thank you for taking the time to leave us your valued feedback. We sincerely apologize for the difficulties you had setting up your Dell External USB Slim DVD +/- RW Optical Drive. Below I have provided a link to the User's Guide for your optical drive to help with any setup questions you may have.

      User's Guide: https://dell.to/3mmFScG

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Rated 4 out of 5 stars

    DVD rewrite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does. Doesn't do blue ray. I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is ok but I really dislike Windows 10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good one for laptops withoit cd drives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No issues so far. Easy plug and play and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good pairing for the laptop since it didn't have a drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a slick DVD drive, and worth for its price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CkCk3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't open any written disc from older disc's must be newer ones.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey CathyK,
      Thank you for taking the time to leave a review of your Dell USB Slim DVD Plug and Play. We are sorry to hear that you are experiencing an issue with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided the user’s guide to your device to help resolve your issue.
      Dell USB Slim DVD Drive User’s Guide: https://bit.ly/3Pg9BlI
      If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    basic utility item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, it is nothing sexy, just a good functional DVD drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have tried one, I might change my review

    I would recommend this to a friend