Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Inexpensive cd drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good option if a laptop comes without an internal cd drive
I would recommend this to a friendDell usb drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only needed it for two software installs
I would recommend this to a friendDVD User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and fast. It seems delicate but so far so good.
I would recommend this to a friend- Pros mentioned:Ease of use
W>orks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as promised Works very well with laptop Easy to use
I would recommend this to a friend great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good ...................................................
I would recommend this to a friendThe drive is very slow, I recommend faster speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product as an add on to my laptop computer, since most computers don't have disc drives anymore. This unit is very slow on opening large files. I recommend a faster disc drive such as 16x or 24x speed.
No, I would not recommend this to a friendGood compact drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This compact drive has been great for the application needed.
I would recommend this to a friendGreat Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.in order to give a review I need to use his product more.
I would recommend this to a friend- Pros mentioned:Ease of use
Simple easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price simple and easy to transfer and burn or backup
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good external optical drive to be used with any laptop.
I would recommend this to a friendNot happy with this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked mediocrely the first 2 weeks that I could return it and now it's impossible to play a movie from beginning to the end without a couple of glitches
No, I would not recommend this to a friendCan't judge fairly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't fairly judge this product as it did not work on my computer. I am unclear if the problem was my computer or this product.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi RayH,
Thank you for taking the time to leave a review of your USD slim DVD plug and play. We are sorry to hear that you were experiencing an issue with your device. We have noted the details of your statement for future use. If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our support team.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Play cd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you figure out how to use it works fine just needs to include instructions how to use especially for us people that are not Tech Savvy
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your experience. We are glad to hear that you're pleased with your Optical Drive. We appreciate your kind words and your feedback on the instructions. To make sure that we can help, here is the link to your Optical Drive DW316: https://dell.to/2SygmFv. It will provide more in-depth information about your product.
If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Pros mentioned:Ease of use
Drive
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes in handy with the new PC i bought that doesn't have a drive. Easy to use, just plug and play
I would recommend this to a friend Not a good choice with MacBookPro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to my husband's PC and worked beautifully. Connected to my Mac Book Pro and it only opened one CD of photos. It froze on the 2nd CD. The computer is protected with Malware Bytes, but I could not run it, I could not navigate with the track pad, and I had the dreaded pinwheel. A call to Apple Support got the computer up and running after about 50 min with the support tech. I returned this Dell DVD Drive the next day and purchased an Apple product which is working great with both laptops.
No, I would not recommend this to a friendCheap DVD/CD player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works OK but set up instructions not very clear. could use better set up booklet.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello GordonW,
We appreciate you taking the time to leave us your review. We are sorry the set up booklet of your Dell - USB Slim DVD+/- RW Drive did not meet your expectations. We appreciate the feedback you have given and will use it to help improve our products. If you need help, please use the following information to contact Dell Support at your earliest convenience.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Jay@Dell
It is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good and worked well with dell Inspiron laptop
I would recommend this to a friend- Pros mentioned:Ease of use
Now I can play my DVDs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a sad sad world. I could not play my DVDs on my computer. Now thanks for this external DVD player my life is change for the better.
I would recommend this to a friend functional unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It performs as expected, does what it is supposed to.
I would recommend this to a friend- Pros mentioned:Ease of use
Cal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The antenna really worked well for me. It was easy setup
I would recommend this to a friend