Customer Ratings & Reviews
- Model:
- DW316
- SKU:
- 4697703
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.
This summary was generated by AI based on customer reviews.
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the use of this product it's great
I would recommend this to a friendDell usb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected no issues. I have had no trouble.
I would recommend this to a friendDoes it's job, but can make a loud noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't run into skipping, sudden stopping, or audio problems with playing DVD's as with a cheaper product I once used. However, there are times it makes a slightly high-pitched noise when playing DVD's you can hear in a quiet room.
I would recommend this to a friendBrand response from YourDellTeam
Posted .TXBestBuyCustomer19,
We're glad that your external CD / DVD drive is working well for you. If you have any issues you can check out our Product Support Page here: https://dell.to/2CpL3Sd.
Best,
Bryan
1-800-624-9896
Good CD reader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive DVD CD reader burner for my MacBook Pro.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy it’s very very super super excellent
I would recommend this to a friend Floppy drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works! .. ........................................zzzzzzzzzzzzzzzzxzzzzzzzzzzzz
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear WilliamC,
Thank you for taking the time to leave a review of your Dell USB plug and play. We are happy to hear that your device is working properly. That is the type of feedback we like to hear from our customers, and the type of product Dell intends to deliver. If you come across any questions or concerns we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Great for a beginner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for space avaliability also awesome viewing.
I would recommend this to a friendLaptop DVD Attachment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little confusing to install, but works great!
I would recommend this to a friendDrive Should Be Standard For New PC But Isn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid too much money for the value I receive for this device. This drive should have been equipped as standard equipment for my new laptop but it instead must be purchased separately. I'm not happy.
No, I would not recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my computer. Great quality.
I would recommend this to a friendGreat addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works, and meets the need that it was meant for!!!
I would recommend this to a friendBasic unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a nice job, but not a bells and whistle unit.
I would recommend this to a friend- Cons mentioned:Noise
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my sister and she was really disappointed, the disc drive had very weak construction and felt flimsy and fragile just touching it, and then it made a horrific, loud noise when we attempted to use it. She was worried it would damage her discs.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ruff,
Thanks for your review and we're sorry that your External Drive is not built as well as you hoped it would be. If you have any questions about using your drive you can check our Quick Start Guide here: https://dell.to/2VKZfz2.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Ease of use
Good product, great quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice drive, easy and fast set up. Have been using it for awhile now and it is sturdy and portable enough to take along on trips for movies, music and plenty of storage to meet your needs.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked very well. I would highly recommend it.
I would recommend this to a friend Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, had no instructions to download onto PC
No, I would not recommend this to a friendusb dvd player
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for basic data transfer, however it is too slow for even a simple game to run from.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings ErnestM,
Thank you for taking the time to leave a review of your Dell USB DVD Player. We are sorry to hear that you are not completely satisfied with the performance of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, but gets really hot during use.....
I would recommend this to a friendYikes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use it. Had to order different ones, cust serv was not helpful
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey There Angela,
Thank you for taking the time to leave a review of your Dell USB slim plug and play. We are sorry to hear that this device did not meet your expectations. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Flimsy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell product is OK, but almost too slim, and too flimsy. I was not impressed by the possible software that came with the product.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Ed64,
Thank you for taking the time to leave us a review of your Dell USB Slim Drive. We are sorry that you are not completely satisfied with the build quality of your device. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to help improve our current and future products. If you need further assistance we recommend reaching out to a member of our support team with the toll-free number or chat link provided below.
Sincerely,
Summer@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896