Customer Ratings & Reviews
- Model:
- BBY-PXM59FX
- SKU:
- 6486929
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers regard the G15RE 5000 15.6" Gaming Laptop as a high-performing machine, excelling in gaming and general use. Many appreciate its excellent performance and beautiful design. The keyboard also receives positive feedback. There are currently no reported negative customer experiences.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Gaming laptop
Gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, awesome gaming laptop. Hoping this one lasts longer than previous laptop.
I would recommend this to a friend Pass On This One!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this laptop to anyone. It's been problems since day one. Thank God I am a Best Buy Total Tech member or I'd have spent a small fortune just getting it's hiccups fixed. Worst machine I've owned in 40 years of computer purchases starting with an Apple in mid-80s.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey JamesP,
Thank you for taking the time to leave a review and provide feedback on your Dell G15RE 5000 gaming laptop. We are sorry to hear that you are experiencing an issue and not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you resolve your issue but will need a little more information. Below I have provided the toll-free number and chat link to reach a member of our Dell Support Team at your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay for my daughter. She uses it for roblox.
I would recommend this to a friendGreat experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent experience. I spoke with someone in a chat and received excellent service and advice about the computer that I needed.
I would recommend this to a friendGaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for running the sims 4. Runs it amazingly with maxed out graphics. Definitely recommend!
I would recommend this to a friendQuality product, Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality gaming laptop for a budget price. Definitely worth the money and a good product.
I would recommend this to a friendTerrible products
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy purchase the lapto was ruined after two months
No, I would not recommend this to a friendwhy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop came and was unable to charge the battery. Every time we unplugged the charger the laptop died. It was returned and the second unit seems to work fine so far.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We appreciate you taking the time to leave us your review. We apologize for the battery issues you experienced with your initial Dell G15 gaming computer. We are glad you received a replacement that should make things better for you and ensure the quality Dell always intends to deliver.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Shoulda, coulda, woulda…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was solid until it suddenly turned off after 20 days of the purchase date.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AishaP,
We appreciate you taking the time to leave us a review of your Dell G15RE 5000 Gaming Laptop. We are sorry to hear that you are experiencing an issue with your device not powering on. That is not the type of feedback we like to hear from our customers. I have provided a troubleshooting link below to help resolve your issue.
How to Troubleshoot Power Issues: https://dell.to/3RMzhG7
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell