Customer Ratings & Reviews

Laptop was exactly what we needed. Works great! I would sure recommend this product.

Great performance laptop for the price in a compact form

The purchase of the Dell laptop is an adjunct to my Dell desktop and as such allows me to better share information between the two systems. I have been a Dell user for a couple of decades, so I appreciate the quality and functions of their products. This one follows the same tradition only newer with updated features!

As a whole, the laptop works for my intended purposes as a larger tablet adjacent device. The keyboard is good, and having a fingerprint reader as part of the power button is awesome. The touchscreen is snappy and crystal clear. My issues with this device are mainly internal. Con 1, the ssd is a 2230 size drive with a metal adapter attached to make it fit on the 2280 screw hole. Why? The metal doesn't even touch the chips or pcb of the drive so as to provide even any heatsink capabilities. Why not just put a moveable mount screw into the 2230 slot that can be put into the 2280 slot if needed. Or just use the more widely popular 2280 form factor that spreads the heat out more. Con 2, the screw mounts for the bottom cover are coming off left and right. The first time I opened the laptop to look at the RAM and Drive, one of them broke off. The third time? Another. There are only 7 screws holding on the bottom cover, and now the front 2 corners are basically unsecured except for the plastic clips built in. Not acceptable. I have never had a laptop break that easily, and I would expect that from a low end cheap brand, not Dell. Disappionting.

This laptop is on the heavier side but it functions beautifully!

No problems noted with this product that I am aware of at this time.

I love our new laptop. It’s a great value. Isfast and reliable. You can’t go wrong.

Great battery life and really enjoy the touch screen

Awesome, it was everything I expected and more. It works amazingly!!!

After a few weeks of usage I'm happy with my laptop.

Except for the limited battery life I am extremely happy with the computor

Excellent Laptop; being a retired computer programmer!

Exactly what i was looking for. Very easy to maneuver

Great computer for our needs. Easy to use. Had out other Dell for almost 7 years, hope to get the same from the new one

It's excellent for gaming, drawing, and animations, but the battery life is noy the best.

For the price this is unbeatable. This is the third deal in spring that I’ve bought over the last 10 years and I still have the original ones and they’re both working fine like I say for the money you can’t beat it.

Everything about the laptop is perfect. The screen while is good, you feel it lacking compared to all the other available screens out there. But for the screen, I would keep the item. The snappiness is visible.

Was not first choice, but desired laptop on hold was sold prior to getting to store. On site sales SME, recommended this as a close secondary at desired price point and it has worked well. A nice option from Best Buy in addition to sales rebates would be to include the initial setup. Monitor a little small as well as keyboard, but purchased logitech mouse / keyboard combo and intend to purchase additional monitor

Exceeded my expectations and performs exactly as advertised. Very happy with the purchase! Staff was very, very helpful!

Thus far the dell inspiron laptop, 13 inch is working wonderfully. I really like the compatibility it has with my other mobile devices. I never miss a text or phone call. Really pleased with purchase.