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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 3.6 out of 5 stars with 10 reviews

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70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Cons mentioned:
    Geek support

    Rated 4 out of 5 stars

    great configure for all purpose use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product. but always check for service contract and sometimes not a good service for geek people.

    I would recommend this to a friend
  • Cons mentioned:
    Processing speed

    Rated 1 out of 5 stars

    Not the best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this still because I really only needed a computer to use excel and Microsoft word I wanted something basic didn't need to spend a lot of money. I don't know if I just got a bad one or something but it literally did not work it was beyond slow and told me I needed to update the software 3 times. I finally updated it but it took 18 hours to get finished once I restarted the computer it still was so slow. Do not recommend. I ended up with the Lovaro Yoga Laptop and it was amazing !!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear LizzyD, Thanks for your review and we're sorry to hear that your Inspiron was not running at the speed that you had hoped it would. We're glad to hear that you went through the process of performing the updates needed for your computer. If you purchase another Inspiron with Windows 10 it will come with the Dell Support Assist app. Running this app will ensure that you have the most up to date software and drivers on your device as well as help with the set-up process. If you have any additional questions please don't hesitate to reach out to the Dell Support Team here -  http://dell.to/2sH7Qlm. Dell

  • Cons mentioned:
    Cd/dvd drive

    Rated 2 out of 5 stars

    Faulty laptop, poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked fine except for one thing - the CD/DVD drive wouldn't open. So I tried to exchange it, twice, but the Geek Squad told me it had viruses on it and they couldn't take it back. However, they offered to clear the viruses so I could return it for a mere $150. How nice of them! Feeling adventurous, I went home, right-clicked on the "virus" and uninstalled it myself. I must be a computer genius! At this point, I felt like I wanted nothing to do with Best Buy anymore, so I returned it (instead of just exchanging it for one with an operable CD/DVD drive like I had planned). I now type this review from this same model laptop that I bought at MicroCenter and it works great. In summary, laptop good, Best Buy awful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good price

    Rated 4 out of 5 stars

    So for good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for good laptop have not had any issues with this laptop really nice for the price

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Good for price; easy activation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for the price paid, fast, and comes with Windows 10.

    I would recommend this to a friend
  • Cons mentioned:
    No touchscreen

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great should have got a larger screen and /W touchscreen

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Below average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was good for 1 semester of writing papers and that was about it, I knew that getting this laptop but figured I could get at least a year out of it but unfortunately did not

    No, I would not recommend this to a friend
  • Pros mentioned:
    Personal use

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product for everyone, My point of view is that it is very good for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Average user

    Rated 5 out of 5 stars

    Good computer for an average user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for the average user. Not too many extra items that I will never use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Inexpensive Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Good bargain. Windows Pro included, not home.

    I would recommend this to a friend
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