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Customer Ratings & Reviews

Your price for this item is $919.98
The comparable value price is $1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 940 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 940 reviews
  • Rated 4 out of 5 stars

    Double check charging cords!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The reason for 4 star is because Dell had the wrong charging cord in the box. I had to return to Best Buy & purchase the correct one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upset there was no setup instructions. The young lady that waited on me was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great specs. Ran into problems on set-up and kept restarting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good to bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this laptop six months ago and it died will not charge .before this it worked great i liked the flip feature and quick charge and touch screen option. Very disappointing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Number keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mis the numbers keyboard on the side. Made life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and product was exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got openbox, was just what i wanted and didnt have to break the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to put the top down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice convertible for work or play…. Love the size, low weight, and sell quality build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with light weight good for architecture school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success in replacing laptops.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy order and pickup. No hassles or lines and the staff was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgable. Help me to choose a laptop to my budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer and the 12 month 0 % plan made it so affordable Thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop, though unable to download anything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this laptop, overall. However, I am unable to download anything, and the keys are so flat it's challenging to see the number row, unless looking right on top of the keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product nice price fast delivery very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for basic purposes, if you want something faster this laptop is not it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new laptop, I purchased it 2 days before my birthday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dell computer for the price! The only complaint I hva is that the camera is not compatible with the Hello feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dell laptop not smooth enough for usage and battery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Utter garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMPUTER. Runs hot, screen goes black for 2 seconds at least once a day, videos stutter to start and then freeze for a few seconds before playing, constant updates, no help from Dell (they will want you to send it in). This is straight out of the box! I KNOW in 5-10 years we all get a postcard in the mail about a class action against Dell for their faulty graphics and bios. Utter garbage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent perfomance and great sound quality, great picture quality

    I would recommend this to a friend
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