Customer Ratings & Reviews

I bought this to go along with my iPad Pro. Things I like: 1: Screen 2: Keyboard is comfortable 3: Decent battery life 4: Processor I've seen several reviews complaining about wifi disconnects. This happens BECAUSE of 2 things: 1: You have a Wireless AC router 2: Buggy Intel Wireless Driver causes issues with wireless AC connectivity. This laptop will connect to to A/B/G/N routers without a problem. To fix it, just open Device Manager > Expand Network Adapters > right click the Intel WIFI AC adapter check for driver updates. If the driver is dated July 2015 it will cause the issue. The updated driver should show August 2015. Overall this is a good laptop. If you don't need the storage, spend 80 bucks and get an SSD drive. This baby will scream.

I did a lot of research and test driving this and other devices in the store before choosing this model because of price, storage space, RAM, and great ergonomic keyboard for typing. It also has 3 usb ports and an hdmi port. I wanted to buy the upgraded DELL model with more RAM but it was unavailable in my area. Hard Drive Space: 1 TB Excellent for my needs, plenty of space RAM: 8 GB - OK, works just fine for business and my software development needs Windows 10: Runs slow I noticed on this device and my other desktop device Windows 10 runs slow. I upgraded to Windows 10 Pro for some improved performance Battery Life New Out of Box: 3-4 hours I noticed the battery life only being 3-4 hours, I would have liked to seen at least 6-8 hours Weight: This weighs a little less than 5 lbs. The lightest laptop and DELL I've had. I would like to see Dell compete with the Microsoft surface model in weight and features. Microphone: I would rate poor. Cortana (the windows help) seems to have some issue hearing my voice on this laptop device but not on my other desktop device with an external webcam/mic. I recorded my voice with the sound recorder. Even after boosting input, the hardware has some issues. Sound: Adequate. The sound quality/speakers is not the best on the market, and I was aware of this before purchase but knew I would be using a headphone device. For a music lover, the speakers on the device could be improved, but I attach my headphones to the device and sound is just fine for my needs. Overall, DELL is a great brand to buy for business and personal needs. I have been using DELL brands for work for many years and was impressed with the keyboard layout and features available.

This is the second laptop I've purchased. The previous one was a HP Envy which I was not happy with the quality. This laptop has by far out shined the other. The speed is great, the display and resolution is unbelievable. As a college student the ability to flip it into tablet form has been extremely helpful, not to mention the money I saved not having to purchase a tablet. The only drawback on this laptop, is its lack of a dvd/cd drive. Otherwise, it's perfect.

Display is awesome but several applications arent properly scaled to 4performance is smooth only downside is the battery life

I really enjoy this 2 in 1. I was unsure about getting an open box product but I'm not having any issues and the price was a great deal. The resolution is great, the speed is good...the only con would be the heat. The back of the unit in the middle can get kinda hot after watching videos but I can fix that with a lap desk/cooling unit.

Bought this laptop for a friend and she loves it. The touch features, the flipped display, good speed and easy to use.

Machine has a great screen and great keyboard. Lacks a "hard drive activity" light; sometimes we wonder if the machine is thinking or just locked up. Windows 10 is not as good as Windows 7. It has its good points, but having to learn the changes in the interface are NOT compensated by true performance improvement. The good news is, it made me understand I do NOT want to upgrade my desktop to Windows 10 from Windows 7 Ultimate. There's just no point in doing it.

Have it for few weeks. I find I do not use the tablet like I thought. Having problems adjusting the mouse, it runs all over the screen and the left button skips all the time. Will most likely take it in for repair. The screen is very crisp. I thought speed would be better than it is for gaming but not bad. Over all a nice machine so far.

I bought this computer to replace 4yo Dell notebook that was having problems. I was mostly impressed with the spec's though a little disappointed that they don't give you more than 8GB or ram or that they've cheapened up and are using 5400rpm HDD's in their systems instead of 7200rpm HDD's like they were just 4 years ago. On the whole I had no issues with the computer. It worked great and was much faster than my older Dell. For a 15" touch screen I found it pretty slim and light weight. The addition of a back lit keyboard is a nice touch. Other than that it would be nice if they used a keyboard that has the separate 10 key pad on the right or even incorporated the new USB C format on the system in an effort to future proof an already expensive system. Ultimately I ended up returning the machine but due to any fault of the system itself. As it worked out we were able to recover my old system while also winning a Microsoft Surface Pro 3 so I didn't see a point in having an expensive third laying around.

I have owned several Dell Laptops with good results. This laptop had a discounted price at Best Buy and had an i7 processor. I did have a problem with the Windows 10 and the Geek folks fixed it within a week. This is really a nice computer with a nice discounted price.

What I like: This laptop is beautifully designed! It's one of the few 15-inch laptops without a numeric keypad (that I don't use), so the alphabetic keyboard and the track pad are centered, not way offset to the left like most laptops this size. The 4K display is nice! Overall performance is pretty good, but not exceptional. What I don't like: I didn't do my homework properly, so I didn't know until too late that this laptop only has ONE memory module slot, and you can ONLY install 8MB of RAM. As a photographer using Lightroom and Photoshop, that's adequate, but 16MB would be so much better. For general office computing it's good, but if you need more than 8MB of RAM, look elsewhere.

I like ti very much, vast ting and looks great. There are a couple things that I do no like: 1) When I play a game like DOTA2 the computer is very hot and the game begins to lag... not a big deal because this is not a gaming laptop but still this type of issue shouldn't be in a new computer that runs 4k. 2) It actually doesn't run the 4k properly, I try to watch videos in 60fps but this computer doesn't do that unless I do some tweaks to the graphics interface. If these issues didn't exist I would give it a 5 star rating.

Okay.. my last computer was using the OS Vista I had to finally upgrade and I waited until Windows 8 wasn't my only choice. Of course there are frustrations with any new OS, but my son and daughter have 8 and like mine better. I can use it like a iPad or the MS system I am used to. My only complaint is that I got the Office Program - but doesn't include MS Outlook. I didn't want 365, so I'm stuck with a mail program that I wish I could buy MS Outlook and use again. It's slower than my cell phone for uploading any email and I can't make new folders in the mail box. Otherwise. I love my computer. It's lightweight and there is no key pad to the right, so my right and left pad is in the center. Perfect when I am laying on the couch using the computer with the weight perfect from side to side...

bought this lappy last month. Not a product for gaming or to much heavy work but overall very nice product. Its great for study purpose , work and other basic stuff like watching videos which is great because of 4K display.

I love this new laptop/tablet combo. The UHD screen is amazing and crystal clear. It has the i7 processor in it with 8Gb of RAM and is pretty fast. My only downsides are no easily removable battery to upgrade, no room for a second hard drive, and no CD/DVD drive. Upsides to this laptop is lightweight, blazing fast running Windows 10, and easily converts to tablet with no issue. I run this as a desktop unit plugging into a USB docking station to view on three monitors plus a TV all at the same time and it works great.

I love this laptop. The processor is very fast, the screen has great clarify and the design is sleek.

Received my laptop with a faulty WiFi adapter. However, the laptop was exchanged without any hassles! And a new laptop was delivered to me as soon as possible. This was extremely appreciated. The laptop operates very efficiently. I wish the graphics card was better, but this laptop isn't advertised as a gamer PC. Also, Windows 10 doesn't seem to have all of its bugs worked out. Overall, not this laptop's fault. This was a very good purchase for the price.

I purchased an open box one of these after returning another machine that gave me problems. Used primarily by my wife and daughter for fairly light duty. Specs are good and performance has been pretty good. Miss having a number pad next to the keyboard. Touchscreen is responsive. Machine gets a little hot on the bottom after extended use. Battery life is OK but not spectacular.

Good family laptop. I like the touch screen feature. Great for car ride entertainment. Price was compeditive and would consider purchasing again.

I like the large touchscreen display and fast response to commands. It also quickly changes from laptop to tablet mode which is very convenient.