Customer Ratings & Reviews

Dell Laptop has excellent screen and speed, however my phone hotspot is not a very good source for internet access.

This laptop at the time I purchased it approx. February 1, 2018. Either because of the Fall Creators version of Windows 10 Home update or McAfee issues with my licensed version, was quite a bear to upgrade. I would recommend professional help to update this laptop before using it. Maybe get the GEEK squad to update it for you and install the proper version of McAfee and Office before taking it home. Otherwise, you will be doing everything on your own time and patience. The laptop does not include a CD/DVD burner so I purchased one separately . I was still having stability issues after a week so I took the laptop back to the store and ordered one from dell with a burner built-in. I still had update issues but a better system and coverage through dell who remotes in and fixes the issues. FYI: The systems these days have a need for a flash drive to create a so-called recovery disk. Be sure and have a BIG one I had to use a 32 GIG on mine when it would finally complete the burn to the flash drive. The system needs exactly what it says a 16 GB flash drive will not support a 16GB backup. I was very disappointed with this system. In general when I have purchased systems before this WIndows 10 update 1709 I have had better luck with BestBuy. In general I always recommend them but not under these peculiar update circumstances.

I bought this laptop to replace a lower end touch screen. So far, the speed is exceptional and I have not had any issues at all. The preloaded MacAfee is annoying but standard of buying any laptop.

It’s a perfect configuration for the price and perfect match for student n professional purpose..!!!

Excellent laptop for the price. It's fast and love the touch screen. Really helps with designing.

Get laptop and tablet....it has everything I was looking for! Very large storage! Touch screen! The only thing I wish it had was a disk drive but I can always purchase a USB one!

This was my favorite laptop to date, shame it was stolen from my gym .i would recommend this to anyone. Super reliable and stable

Though I think the computer is good, it went down in price 16 days after we bought it and Best Buy wouldn't do a thing to reimburse the difference. I recommend using a credit card that has the price assurance so that they will help. Some credit cards have it and some don't because Best Buy is set on their 14 day policy, and it's a bit frustrating when the price change is significant.

I was skeptical of the previous reviews but I couldn’t be happier with my laptop. Easy set up, awesome touch screen. The graphics are great for designing and a breeze to use.

I bought this lap top to save all my photos on. Come to find out I am using it for everything. Very user friendly, fast and enjoyable. I highly recommend this lap top.

Love the laptop. Very easy to use. I'm sure I haven't found out everything it can do yet. Great for my job as a Realtor.

Always had HP laptops before, but the price was right and might like this one better

the laptop is decent for its price. it depends on what you pay for.

I haven't pushed it to the max, but have found it to be reliable and easy to use.

Quite a nice upgrade from Windows 7! Also comes with Netflix, which I am really enjoying. Computer operates much faster than my old one, which is what I was after.

Replaced my almost decade old Dell Inspiron 17R with this machine. Considerably faster and an improvement over that dinosaur. Great for normal everyday usage.

After too many years with a laptop running Vista we had to upgrade. Of course everything is new and different but I like it and I’m beginning to feel comfortable. I’ve been retired for 8 years and not up with today’s technology. I had the Geek Squad set it up for me which gave me confidence. I know I can call and get help anytime and that can’t be beat.

I needed a reliable laptop for a home business and to write my doctoral dissertation. This works perfectly with Office 365 and I love the touch-screen.

This laptop is easy to set up with onscreen step by step instructions. Very fast and Geek Squad help was very helpful. Recommend getting 3 yr protection .

Decent speed. Who doesn't want a laptop that loads fast? I mean, i don't really use it for anything else other than school and work related stuff.