Main Content

Customer Ratings & Reviews

Dell - Inspiron 2-in-1 17.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce 940MX - 1TB Hard Drive - Gray-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1054 reviews

89%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 303 Reviews
  • Rating: 4 out of 5 stars

    Power Button Alert!

    Posted
    Jen2016
    • My Best Buy® MemberMember

    I love many things about this laptop, the backlit keyboard, the numerical keypad, the big screen size, the super quick start up time. However, the power button is in the most horrible spot ever! It is right where you would naturally grab your laptop to pull it towards you or reposition it. I was super annoyed with it to start and accidently would turn it off several times each time I used it. I am getting used to it, only bumping it occasionally. Anytime someone else uses my laptop that is the first thing they say and it always happens to them within minutes. Otherwise, love everything about this. Oh also, I didn't pay close enough attention that it does not have a DVD but not a huge deal unless you have software to download (I just borrowed an external one). Note: I did pay the extra $$ to upgrade this to an SD drive and don't regret it! That may be one of the reasons why I have not had the fan issues that others have.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Money's Worth Plus

    Posted
    GameDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not a computer geek nor snob. My interests are simple whether there is a fruit emblem or lettering as the company logo: longevity and graphics. I game, not fanatically, but enough that I don't want glitching, stalling or lo-res. This computer runs an Nvidia card; not their top-of-the-line but more than enough to handle almost anything on the market at this point at half the price of a dedicated gaming computer. Beyond that it has seventh generation I-core i7 processing. No chip on the market is newer more powerful or faster, leading to some of the strongest longevity out there. I expect five years of keeping up with the Internet Joneses for both graphics processing and sheer power. Divided out that's about $200 a year or $17 a month, very reasonable given the capability of this machine. Beyond that it is very simple to use, quite slick. And, pound for pound, faster than any MacBook available today. So I understand the cachet and snobbery of Apple appeal, but in the end this unit just draws first blood. Beyond that when you look at the sheer capability of the machine given it's 1 TB hard drive and 16 gig of internal memory, it is easy to understand that the processor when paired with its memory processing capability can't be touched at any price. And for further consideration, the touchscreen and the flipability of the screen enhance its ease-of-use and overall family versatility. Highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Runs great, lacks ports, loud fans

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    (After a month of use) Pros: Gorgeous finish.Very sleek and surprisingly light for a large laptop. I actually find myself using the touchscreen often because of the 360 bend. The display quality is great, the blacks are actually black and not an off shade of gray blue. Great for multitasking (i.e. chrome, krita, and a game or two plus skype can all be open and run smoothly all at once)Runs chrome smoothly. I can run games like gw2, witcher 3, overwatch, and outlast without a hitch thanks to the graphics card and processor reaching and staying at 56 to 60 fps even after playing for while. Con's: Does not have a DVD tray and only USB port ( but it includes a type C port). After an hour or two of intense use the fans tend to get loud enough to notice. It sounds as if there was a mini lawnmower powering up inside your laptop. To fix that just get a cooling tray so it doesn't have completely blocked vents. Over all as a past inspiron user, this is a good bit of a step up and worth what you pay for. Definitely happy with this laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall Thoughts

    Posted
    Skulljockey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to buy a Dell with all the latest upgrades I could get. This includes i7 intel processor 2.7 ghtz 16 gb RAM 1 tb hard drive and so on. My getting all of the above and more I now own one of the fastest up to date solid computer with high end graphics and the Ram to multi-task the graphics and actually form some wonderful displays all within one screen and print out some of the most beautiful Christmas cards that are much better than store bought Greetings card softwares a mere download away. This Computer never ceases to amaze me and I got a great deal on it from Best Buy and alsi purchased a set of ProMedia 2.0 BT Speakers that are the best Bluetooth computer speakers on the market They can easily double ss home stereo speakers. I know have a great computer with great speakers all at a unbelievable cost. Thank you Best Buy Kevin Stowell

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice upgrade

    Posted
    h8ed208
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My previous laptop was old and quickly dying. I needed something quick. I found this in the store and purchased it. After bringing it home and setting it up, I realized quickly it needed a ssd. The hard drive that comes with it is just too slow to do anything with. I promptly upgraded to an m.2 ssd from Crucial and it's running much better. I then reformatted the drive that came with the computer and using it for extra storage. The RAM is quick and I love having a touch screen laptop in this size. I use it with Adobe Lightroom, Photoshop, and Premiere Pro. It seems to handle those just fine. I don't do any PC gaming as all my games are for my Xbox One. Streaming games from the Xbox One to this looks excellent. I wish there were more USB 3.0 ports built in, but that's what USB hubs are for, right? I'm loving this laptop and will probably add onto the RAM once they come down a little in price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop with this price and specifications

    Posted
    carlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    i bought this laptop from best buy with highest specifications 1-7 processor 16 GB ram and 1 TB hard disk with 2 in 1 feature and powerful graphic card fro Nvida in the hope that I will be good to go but I observe it is not as fast as it should be because it does not have SSD on it. other my major concern is network card is not built in you have to buy separately as usb device also two usb ports 3.0 are not enough I am considering buying separate usb hub to support my other peripherals. surprisingly dell did not pre installed some software on it like Roxio dvd burner and some other basic soft wares that were used to be part of dell system. warranty status is expiring in one month from the date of buying as my laptop keeps reminding me so I have to call dell or best buy to fix the problem. overall look and design is good . when buying take in to considerations above facts.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big and beautiful

    Posted
    phoneguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The screen is large gorgeous. 1080p movies are sharp with excellent colors. Lots of memory and a peppy processor tackle tasks easily. Yes there is no optical drive, but external optical drives are rather inexpensive. With the USB-C connector you can plug in a 4-port USB 3.0 hub for plenty of expansion. With the memory, CPU and display capabilities it seems a shame that Dell hobbled this with a slow 5400 rpm mechanical HDD. I know it is a 1TB and 1TB SSD are still a bit expensive, but it is so slow. Luckily I had a 1TB SSD waiting to be used. I imaged the HDD to the SSD before even turning on the PC so the setup and install has all been on the speedy SSD. I know that this might be a bit much for the average user, but if you have a computer nerd friend, do it, or have the GS do it for you. It makes this Big Beautiful guy fly like an eagle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid machine

    Posted
    mnguyea
    • Verified PurchaserVerified Purchase

    Dells have always made solid computers in my opinion. I've always had Dell laptops and my old one lasted some 15 years before finally showing signs of its ancient horsepower under the hood. Everything still worked but not matter how much ram I needed a new laptop that is more of a desktop replacement than portability. It is a nice sleek machine. Metal clad exterior. Large track pad. Latest generation Intel. While it isn't a powerhouse it is good for the casual game. It is fast enough on most task that I will be using it for like Photoshop etc. The keyboard is slightly shallow but I have no problems typing on it. The screen is beautiful and it is a touchscreen that I don't really use. I don't like touching the screen unlike a tablet or phone. If you are looking for portability, it is probably a tad heavy and while do able if you really want to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Laptop!!

    Posted
    ZOMMMBIE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Absolutely LOVE this laptop and was definitely worth the upgrade from my previous one and well worth the money spent! Just be careful with the Price Match Guarantee listed in store or online since they later refunded me $100 since I had found the exact computer cheaper elsewhere, showed them in store yet they told me this computer, which I later proved had the same exacts specs, supposedly couldn't be price matched even though the website clearly stated it could be because Best Buy does something special to it to make it different from the average version which is totally not true. With all that aside however, this laptop is perfect for what I need it for. No gaming since I'm strictly a console chick, casual social media... mainly shopping online like the female that I am. ;) Great purchase!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop combo

    Posted
    CautiousBuyer1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This review is for the Dell - Inspiron 2-in-1 17.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce 940MX - 1TB Hard Drive - Gray Not really a Dell fan but I think they did really well with this one. Depending on what your needs are. I use this one for my graphic/motion graphic designs. Holds up really well. It's also pretty thin for a 17 inch. The only complaint I had was that it doesn't have a disc drive because it acts as a notebook also. But how much is a disc drive used these days? Wouldn't recommend for the hardcore gamer. Don't think that's the intention for these 2-in-1's. I'd say this is probably a mid-tier to high-tier computer. High for laptop needs, mid for heavier needs. It's actually faster than a pricier HP with the same specs I had a month prior.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good. Only one complaint

    Posted
    LJpete
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I only used this laptop for 2 weeks when the hard drive died. I took it into Geek Squad right away and they were very helpful! It was still under warranty so they sent back to Dell to get a new hard drive and they allow you to track every step of the way including where it is at in transit as well as the repair process. I'm not super thrilled that I had to deal with this so soon but the staff has been very helpful. The laptop its self is great! Good speed, great picture, and I love the big screen. I use Microsoft office mainly and did some pretty heavy gaming for a few days and the laptop didn't even get that warm. I plan on running some more robust programs (AutoCAD and ArcGIS) but didn't get chance to install them and try it out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I really love it but...

    Posted
    darthmommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    very nice, large, clear screen. keys light up. sleek and thin style. screen is responsive with no lag. I want to give it 4.5, because I feel there is only one design flaw... so i't almost perfect. the power button is on the side where you commonly hold the computer to pick it up or move it. the button should really be in the keyboard area to avoid accidentally turning it off when you move it. one other note... which is entirely my fault for not understanding the tech until after I bought a touch screen.. it's not pen compatible. i have a pen, and it works just fine as a stylus, but not to it's full potential... there is no way to use the pen in "pen" or ink mode, so you can't let your hand rest on the screen when drawing

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far but its early yet.

    Posted
    Mixedopinion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the computer. It's fast sleek and with the large touchscreen it is easy to see and operate. The backlit keyboard is a great touch. It has excellent battery life and unlike my last dell laptop it stays pretty cool. It would have gotten 5 stars but the first one I had purchase from Best Buy lasted only 4 weeks before the hard drive gave out on it. I returned it to Best Buy for replacement but they did not have one like it to replace it for the price that I had paid. I ended up getting an open box of the same model. The open box had also had a hard drive failure. Maybe it was just a bad batch of hard drives but we shall see. I will come back and update this if it fails again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice if you know Win10

    Posted
    Robmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased a refurbished Dell figuring it had been thoroughly checked over before putting it back on the market. Well they missed something and within two weeks it was taken back to Best Buy because the hard drive had died. The now re-repaired computer is working great. Love the 2-in-one feature along with the touch screen. I purchased an identical new, not refurbished model for my wife and no problems at all with that one. This is my first Win10 machine having not updated since Vista. It takes time to figure how to get here and there but getting easier every day. My biggest complaint is they expect you pay monthly or yearly for a decent word processor which just isn't right, in my opinion.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful and versatile laptop

    Posted
    Enrique
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The battery is the only weak point, it lasts around 6 hours for video. My laptop never lags; I typically run: Word, Chrome with 6 tabs, Adobe Reader, and Spotify all at the same time. The touch screen makes scrolling and quick clicks a breeze. The laptop never overheats, maybe because of the metal body which transfers heat quickly. The sound quality is pretty decent. It doesn't have that many ports, but it's not like I need 6 different usb ports + wireless is where things are shifting. I would say this laptop is more for school & work, but it does pack a modest Nvidia card so it can also play games at low settings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Light weight with great graphics

    Posted
    CHDane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This computer/tablet is very light weight. The graphics are great. The battery life is better than my previous laptops. I am just a little disappointed that it runs a little slower than my previous laptop. I may upgrade it with a solid state drive for quicker performance. My previous laptop was also a Dell Inspiron 7000, Icore 7, 17", 16GB. Bought it in 2015. It ran faster than this model. I miss it. Died in its prime from an accident. Since I have had great results with the Dell Laptops, I hurried out to buy another Dell to replace the one that died as a result of a protein shake blowing up on it and killing the motherboard.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice 17.3" Laptop With Good Specs For A Good Price

    Posted
    dunewormrider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this laptop as a replacement for an older Dell I've owned for years. I was looking for something with a Core I7 proc and 16G of RAM. I had been circling a few different models including the Insprion 7000 series. The laptop is large and heavy, which doesn't matter for my purposes. Most of the time it sits on the end of my sofa. The performance is good and the display is gorgeous. Pros: Good processor and RAM specs, gorgeous display, nice backlit keyboard, good performance for the money. Cons: Large and heavy, 1TB spinning disk has plenty of space but SSD would be better, power button on the side is easy to hit accidentally.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    There’s better for the price.

    Posted
    Aziz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This laptop is like the Nissan of laptops, does everything well but nothing great. It’s an expensive laptop and yet it really doesn’t justify itself being one. The performance is good, screen decent, battery is passable. I do like the keyboard a lot but the trackpad is meh. I did have a hardware failure on the laptop, the hard drive failed and I had to send it into Dell for replacement. That was probably just a defect in my laptop but definitely hold on to the box once you buy this. Overall everything has its flaws, this laptop is still good in my opinion but not great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good vertsatile computer/tablet

    Posted
    guychef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The number one criticism I read in the reviews before buying this computer was about the location of the on/off power button. It is on the bottom of the right hand corner. I thought, "Oh that's petty." Not so. It is an awful defect. I can't tell you how many times I have picked up the computer and hit the power button which shuts it down. And like any computer, it takes way longer than it should to reboot. If you're carrying the computer for a presentation at work and it shuts down, you're screwed. It take half of your presentation time to reboot. Terrible design.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Fast Computer

    Posted
    JosephC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    What a great laptop! Plenty of RAM & processing speed! No problem running multiple apps and lots of browser tabs; keeps on running quickly. The touchscreen is very responsive and the laptop is rock solid. It's made of metal so super strong, the only trade-off is that it's a little heavier but definitely worth it. I have a Lenovo Yoga 2 that's made of plastic and it flexes all of the time making the mouse hard to use.

    I would recommend this to a friend