Main Content

Customer Ratings & Reviews

Dell - Inspiron 2-in-1 17.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce 940MX - 1TB Hard Drive - Gray-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1054 reviews

89%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 634 Reviews
  • Rating: 5 out of 5 stars

    As good as expected

    Posted
    DePan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I spent lot of time shopping for a new computer. This Dell 17 7000 was my first choice, but after reading a lot of negative comments I found myself doubting. However, I realized that most negative comments were about size, weight and other elements now I find to be either false or irrelevant. After one month of heavy use I don't regret my purchase at all. I replaced the 1TB HD with a 1.5TB SSD and added a 1TB M.2 SSD for boot and programs. Start-up with original HHD was relatively slow. This laptop is now very quiet (fan starts rarely), very fast and getting over 8hr battery time of actual work (mix of Word, Excel, PPT, email, browsing). The 17" screen is great; because I use it a lot for presentations, I wanted the largest screen possible. No problem processing videos or doing heavy work with graphic design. The weight is less than what I'm used to. I can have the laptop on my lap on a long flight and it doesn't get hot. What I find missing: VGA port, additional USB3 (has USB2, USB3 and UBS-c), swappable battery. A DVD reader would be nice but not essential. I got a USB-c to USB3-VGA-Ethernet adapter to compensate somewhat. All around, a great computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good laptop

    Posted
    GH2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this laptop as a replacement for my four-year old laptop. So far, it has served my needs wonderfully. Pros: Although the hinge is quite tight, thus requiring some force to open the laptop screen, the screen can be rotated 360 degrees, allowing you to transform it into a tablet or stand it up. Once the screen is rotated beyond 180 degrees, the keyboard and touchpad disable automatically, so any inadvertent presses on them once you enable Tablet Mode in Windows 10 are avoided. The volume button on the side, next to the power button, allows the volume to be adjusted quickly. The IR Camera built into this laptop allows Windows Hello to be enabled, allowing me to use facial recognition to log into the computer (with the backup PIN enabled). The touchscreen supports 10 touch points, and the touchpad supports scrolling and zoom gestures. Cons: The laptop does not come with an optical disk drive, which means that I had to attach an external DVD drive to install some software applications (although Microsoft Office can be downloaded and installed online). The laptop only has a built-in HDD, which means that its startup time (OS startup and app startup) is longer, as it is only 5400 RPM, not 7200 RPM or SSD. However, it has a capacity of 1 TB.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Size, HD screen was a factor.

    Posted
    JayDawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted a laptop to replace my 7 yr. old desktop that died on me. I wanted something that could be portable if needed, but still be powerful. I waited until the price dropped below $1,000 and went for this one. It is worth nothing that this laptop does not have an internal DVD drive. When I made the purchase online, I got an LG external DVD drive for half the regular price from Best Buy. Also note that there is no place to directly insert an Ethernet cable. You will have to buy an USB-to-Ethernet adaptor. The 17in. touchscreen will seem a little big, especially if you have been using an iPad for awhile. I wanted a big screen because I knew this was going to be more of a replacement for a desktop than a high-end tablet, so the HD screen for me needed to be very clear and colorful. If the screen is big, then the rest of the body will seem huge. The full keyboard is easy to use and the keypad to the right of the keyboard comes in handy. There is enough space between the keypad and bottom edge of the laptop to place my wireless mouse, my preference over the touchpad the laptop comes with. The internal battery will last about 3 hours on the first charge and 4 hours after. The AC adapter will get very warm.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GOOD BUY -- BEST BUY

    Posted
    swrncpete

    I purchased this computer at Christmas time, the computer went south on me after the 30 day store warrenty, I took it back to Best Buy and they replaced it free of charge with no questions asked. I got the new computer home and ever since it works great.. This computer is FAST, Efficient, and very well built. I do alot of video making for youtube and this computer with the graphics card, i7, 12gb ram, makes it a breeze to do 1080p HD video making at any length, the rendering process is super fast and the finished movie comes out perfect! The downside to this laptop is the bulk and weight, for traveling, this computer would not be an easy haul, it's built like a tank, and you know it when lugging it around from place to place! Other then that it's the perfect computer for the money and compared to other computers in the same range of quality, this one is by far the "BEST BUY"!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    open box specials are ... special

    Posted
    IcyW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the bargains that often appear in open box offerings ... this last purchase was very rushed and last minute, so neglected to see the "no power supply included" ... the unit has an atypical plug and higher wattage requirement so the universal PS didn't work ... also after the fact I found NO CD and no data cable socket - only the flash drive sockets and a few others ... the staff were extremely helpful and understanding but sorta limited by my lack of attention to detail ... still though, awesome screen / resolution, great speed, wonderful storage and WiFI connectability, and computer at a bargain price so I will always visit that area of the store first ... but surprises can occur when we don't carefully read labels and carefully inspect the peripheral capabilities so take your time and don't rush

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great All-Around Current Desktop Replacement

    Posted
    BBJC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Slim profile coupled with fast, latest 7th Gen Intel Core i7processor. Recommend switching to an SSD for even faster performance over the stock Seagate 5400 RPM unit. The difference with an SSD is substantial and immediately noticeable. Bought an external CD/DVD-RW for legacy software and a USB-C to 4-port USB 3.0 Data Hub as there are only one USB 3.0 and one USB 2.0 port on the unit. If you use a wireless mouse you are down to one USB port and the USB-C hub makes other connections a breeze though you do have to do it externally, which is not as convenient as a built-in port. Screen is nice and resolution from graphics is good. Anti-glare matte screen would have been appreciated at this price point. Overall a solid buy and a good way to get the latest hardware spec.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for all around use!

    Posted
    Brian231
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this laptop as a replacement for my dell vostro. I was a little hesitant about getting a 17" laptop, but I am glad I did. I also was going from windows 7 professional to windows 10. I found the transition to be quick and painless! I love the laptop. It is thinner and lighter than the vostro. It's quick and does everything I need it to do. The only downside is, no cd/DVD. Honestly thought, I can't remember the last time I used one of those in my old laptop. I would recommend this laptop to anyone looking for a fast and quality product. I haven't used the tablet feature yet, but at 17", I doubt I will.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast, Light Weight, crisp clear display and more

    Posted
    cc72
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This laptop has it all, gobs of memory, super processing power, 17.3" high definition display and it's a 2-in-1. I have a 2012 ASUS G73SW 17.3" core I7 laptop that weighs 8.8 ponds compared to 6.2 pounds for the Dell. Also, the Dell is so thin, about 1/2" at the versus about 2 inches thick at the hinge for the ASUS. Oh, and the Dell is touch screen whereas the ASUS is not but the ASUS cost $1200 when new. That's $300 more than the Dell. This is an incredible laptop and I don't think you'll go wrong if you buy one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Replacement

    Posted
    BlueBanshee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My 7 year old laptop unceremoniously went to its great reward, so I ran out for a replacement unit. Being a bit blind, I insisted on a 17" screen like my last and this one fit the bill. The 2-in-1 feature turned out to be handier than I expected, especially when showing off pics and graphics to colleagues and friends/family. Enough power to play the older games I like, with some pretty neat features/apps included. The only thing I had trouble with at first was the location of the power/sleep button -- it's right near the front corner where one would grab the unit to move it around, so the unit got accidentally put to sleep numerous times at first.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Massive, clear screen; thin body

    Posted
    Barryarm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first touch screen laptop and I'm beginning to enjoy that feature more each day. In tablet mode and with the terrific built-in speakers, watching a movie on this is great. I upgraded to Windows 10 Pro for the extra security features (Bitlocker, etc.) and am glad I did. I didn't think I'd like the face recognition login but I use it all the time with no problems. The Intel Core i7 processor and 16Gb of RAM are perfect for my needs. Because it's so thin (they've eliminated the replaceable battery pack), the 17" screen still fits in my old laptop case and its actually lighter than my previous 15.6" laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value

    Posted
    TomineastTexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As with most computer upgrades it is much faster than an older computer. I like two things in particular. The number pad to the right of the keyboard and that the keys have back lighting so it can be used easily while watching TV with lights off. Easy set up although it took some time but the computer walked us through it.(Geek squad will do it to as part of the purchase if you choose to let them.) I would stick with 17" if you plan on watching videos and TV. The smaller ones are...well smaller. Speakers are great so two or three people can easily see and hear the video.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast, fun laptop

    Posted
    cabanagirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this laptop because I needed something faster than my HP laptop that had a i5. What turned me on to this laptop was that it has dedicated memory for the graphics card, which means the design programs I run won't slog the computer down. I haven't used the tablet mode yet and honestly, can't see me using it all - a 17" tablet is a bit bulky. I do use the touchscreen mode, mostly for scrolling when reading online textbooks or long pdf files. It starts up in seconds, batter lasts several days with average use. I have had it for about a month now and still am loving it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop for Gamer

    Posted
    Star917
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this laptop as a Christmas gift for my 11-year old son. I was looking for a gaming computer that was not too expensive (over $1,500). This laptop is perfect. It has an Intel i7 processor, NVIDA Geforce Gtx 940mx which enhances gaming capabilities and a 1 TB Hard Drive. I also purchased Geek Squad and had a technician set up the computer for us in a local Best Buy, including installing antivirus software and all Microsoft updates. My son is very happy with the computer and he has not experienced any technical glitches whatsoever. We are happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely great 2 in 1 laptop

    Posted
    CoCo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first ever owned Dell Laptop or Dell product I have ever purchased or owned and i absolutely love it I have always heard that Dell products were good since they came out I had never purchased one until now after returning another brand I was trying for the first time I decided to try Dell and I love it its fast has lots of space the sound is good and it converts to a tablet

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A HUGE-sized Laptop, But So Fully Loaded...

    Posted
    SkiBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had 17-inch laptops before, and this one is half the weight of the older ones (old technology!). PLUS, it's loaded with RAM, has a huge amount of storage (1 TeraByte!), FAST WiFi, a GigaBit network connection, and TOUCHSCREEN. The only real drag on this system is that it's Windows 10, HOME instead of PRO, and I feel that the Home Edition is harder to use than the PRO Edition (plus, all the "BloatWare" that needs to be cleaned off of ANY retail laptop purchase). All in all, a very very nice 17-inch laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Laptop

    Posted
    Beach109
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far this has been an amazing laptop. It is efficient. Easy. Fast. Love the 17 inch screen. The quality is amazing. Plenty of everything anyone would need. . I had two other brands that I had to take back that were not Dell's. Have no idea why I even considered anything but Dell. So far no problems with this one. . I have owned several Dell computers and have been so pleased with all of them . The last one I had lasted 15 years. I also own a smaller Dell that my husband uses every day. Highly recommended. Love Dell products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop for Gamer

    Posted
    Star917
    • My Best Buy® MemberMember

    I purchased this computer as a Christmas present for my 11-year old son who is an avid gamer. He LOVES the computer. I purchased the computer because of the fast Intel i7 processor, the NVIDIA GeForce GTX 940MX which enhances gaming capability and the 17" screen. I also purchased Geek Squad and had the technician to complete the Microsoft upgrades and load the antivirus software. My son has been using this computer daily for about a month and has not experienced any technical issues. I highly recommend this Dell computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High performer

    Posted
    Roadrunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this computer to replace a failing laptop. The performance has been great. Just getting used to Windows 10, so cannot really compare things, but it seem pretty straight forward. I can't wait to load photo editing software and give this computer a challenge. The backlit keyboard has been a delight, did not know what I have been missing. The 17 inch screen is big, but I usually use it on a desk, but that might be a factor to some. So far it has met and exceeded my expectations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Huge and powerful versatility

    Posted
    MTroadWarrier
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This 17inch beast does the job. It has an additional graphics processor for 3D apps and others. Comes with a very respectable 16gb of ram and you can expand to 32gb. They put all 16 on one slot, so you don't have to toss the original memory to expand to the full 32. Included is a 1TB traditional hard drive, with a place to add a solid state drive as well. This giant isn't light though, but you can use it a as a huge screen tablet, or as a standing tent type display, handy for sharing a presentation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast and looks good

    Posted
    StevenR
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop is fast and looks good is light weight to be 17" Touch pad and camera work very well! The biggest cons are few USB ports and no Ethernet plug, wireless only. One port is 2.0 one is a 3.0 and then a new USB "c". You néed special plug for that one. I have no trouble dealing with it fast wireless and fast start. The brushed stainless look is very nice to look at.

    I would recommend this to a friend