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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the durability and touchscreen feature of the Inspiron 5410 2-in-1 laptop. Customers appreciate the laptop's versatility, durability, and power, while also praising its touchscreen capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this 2 in 1 laptop. Touchscreen feature is amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, C port, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Compared to my Lenovo (flex14), the case doesn't smudge and is much faster (i7) and the battery lasts 3x as long. C port handles and additional screen with 1 cord. The keys are quiet and the touch screen is great. haven't used the tablet mode yet, though. My job paid so it's even better!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast laptop. Very good for a home or office user. I would buy another one if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell 2-in-1 Quick Responsive Long Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell 2 in 1 laptop is working perfectly to go from office to home and keep working. Easy to setup. Battery is lasting long. Very responsive and quick between task. Love the light up keyboard. Haven't used it in tablet mode much, but played with it when I initially set up the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop that I had ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that I bought it because of the specifications and I am satisfied with my decision. The processor is core i7 and the memory of 12GB gave me the highest speed that I can imagine. The style also was impressive.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great laptop with 2 major faults

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop with two notable drawbacks. 1. battery life, not enough for this class of laptop. barely 5 hours with battery saving settings. 2. brightness, max 300 nits, with the glossy screen its a nightmare to use in any slightly bright environment. the contrast is also not great. Other than that its a quite capable machine, iris xe graphics is quite phenomenal for integrated graphics. Keyboard and trackpad are also very very good.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 1 out of 5 stars

    Frustrating and time consuming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell 14" laptop, Inspiron 5410, i7, 12GB, 512GB SSD: If this was a survey for owner's initial impression, I'd say it is a very nice computer, but there is a serious flaw. Ports are too tight, do not properly fit connectors. Requires too much force to insert/remove connectors. Some USB-C cables would fit the USB-C connector, but the connector/adapter shown (white item in picture) could not be inserted, without risking damage. Same adapter fits easily on other computers. One port is not perpendicular to the case (see black USB stick in picture) . . . cosmetic, maybe, but never noticed these kinds of issues before. Makes you wonder what else is wrong, and probably one day beyond the warranty when you find out. Contacted Best Buy via chat on this issue. A few minutes in, and person at other end suddenly didn’t know I was there, or lost contact with me, or something, even though all of our subsequent questions/replies show up in the chat transcript. Best buy: "Do you wish to continue to chat? Me: "Yes". No acknowledgment from Best Buy, except the same do-you-wish-to continue question. Within return period, so I hope to get a new replacement, without this issue.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello gbhw5789,

      We appreciate you taking the time to leave us your review. We apologize for the problems you have had with the USB-C ports of your Inspiron 5410 2 in 1. This is certainly not what we like to hear from our valued customers. We recommend reaching out to our support team at your earliest convenience for further guidance.

      you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work laptop ! Enough memory, quick and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the computer. It's super fast and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop, very fast, I haven't had a chance to use it enough yet, but i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen features. Would definitely recommend. This was my second one

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Size is good, size is good for mobility, Touchscreen feature is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for our daughter’s Christmas present. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, versatile, durable and powerful. Bought the stylus as well and absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it's an excellent laptop and durable. Easy to use for a person like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact laptop that does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact laptop with good speed. After three weeks of use positive on this choice. One downside - the track pad seems very sensitive and I sometimes close or drag something involuntarily. Overall a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2-in-one laptop. I love this computer functions as a laptop and tablet. It is the perfect size for travel as it is lightweight and sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Small size

    Rated 2 out of 5 stars

    Way too small!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took this out of the box and were floored at how small it was. Unless you are looking for a laptop that is slightly bigger than a tablet you may want to look at other models. We didn't even turn it on so I can't attest to anything as far as the operation of the laptop. It was simply too too small.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi HWoch,

      We want to thank you for taking the time to leave us your review. We are sorry to hear you were not happy with the size of the Inspiron 5410 2 in1 and decided to return it. We will share your valued feedback with our quality team so improvements can be made now and in the future.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Rated 5 out of 5 stars

    LAPD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a much older Toshiba laptop. Very impressed with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processor. Screen is clear. runs really good. Thin and lite weight laptop.

    I would recommend this to a friend
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