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Customer Ratings & Reviews

Your price for this item is $359.99

Customer reviews

Rating 2.2 out of 5 stars with 5 reviews

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40%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Light weight, Small

    Rated 3 out of 5 stars

    Great for your money, provider not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They first sent me the completely wrong laptop. Which was broken. Had a huge dead line of pixels across the middle of the screen and biometric scanner broken (which this laptop does not have). When I contacted them, they took it back and sent me then a completely different laptop, which I think is the actually correct one. Besides that mess up (and delay for the laptop needed for school). It does great. It is small, light weight and simple. Perfect for use with just my classes. I don't expect it to be able to handle much else.

    I would recommend this to a friend
  • Cons mentioned:
    Defective screen, Thumbprint

    Rated 1 out of 5 stars

    DEFECTIVE: WORST CUSTOMER SERVICE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective screen. Has to be mirrored. Thumbprint does not work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refurbished, Trash

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a Dell from Best Buy, especially any refurbished laptop. Been using mine for three months and it’s already trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart after 8 months use. Warranty is only 90 days. Don't buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure it will do just what i want it to do. Thank you

    I would recommend this to a friend
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