Customer Ratings & Reviews
- Model:
- E5440.8.128.PRO
- SKU:
- 6301850
Rating by feature
- Battery Life
Rating 2.8 out of 5 stars
- Speed
Rating 3.3 out of 5 stars
- Display
Rating 3.4 out of 5 stars
Customers are saying
Customers frequently mention the value of the Latitude 14" Refurbished Laptop, with many stating that it is worth the price. The solid-state drive is also a popular feature, with customers appreciating the speed and performance it provides. However, some customers have expressed concerns about the short battery life of the laptop.
This summary was generated by AI based on customer reviews.
Works great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first refurbished purchase. The laptop works great. It starts fast and runs effeciently. It comes with an 18-month warranty. You will have to pay for shipping if you must send it for repairs, but so far, it has worked great. I would recommend it.
I would recommend this to a friendAll that I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job browsing the internet for a good price.
I would recommend this to a frienddo not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online refurbished I received it and the key pad didn't work. When you order refurbished products they are suppose to be checked out and good to go, this was received and first thing off the bat the key pad didn't work. Instead of them replacing it , I was told they would repair. Why would you by a refurbished product and want it repaired right when you receive it. I returned it to Best Buy. Do not buy anything refurbished off this site
No, I would not recommend this to a friendBattery Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We constantly get battery warnings and shut downs, even when the machine is still plugged in.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .SYFl,
Thanks for your review. We're sorry to hear about the battery issues that you're having with your new laptop. We'd recommend the following tips to help extend your battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
When Mom is happy......
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother had me buy this for Mom. He said it looked brand new out of the box and it was refurbished. The computer is running well, so much faster than her last one. Good computer at a good price; Mom is happy.
I would recommend this to a friend- Cons mentioned:Overheating
Pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sent the back. From day one it would over heat and shut off.
No, I would not recommend this to a friend Gets the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a budget friendly comp for my small business and it’s working really well. Has a few cosmetic issues but nothing that effects the usage.
I would recommend this to a friendexcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know what to expect when I purchased a refurbished unit, but I have been pleasantly surprised. It works exactly as it should and I have had no issues.
I would recommend this to a friendYashiegirl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, my granddaughter love it. I bought it as a birthday gift for her and from there she almost sleep with it, Inseparable
I would recommend this to a friendnot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer freezes up from time to time. It is not level.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .mark,
Thanks for your review. If you're continuing to have issues with your computer freezing you can try these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
Nice laptop for non techies
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is small in a good way. The picture looks awesome. The touchpad also works better than expected.
I would recommend this to a friendMisleading advertisement.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking unit but wrong processor. Tried twice. Would not be a third time. Turned it in for refund. I feel that this is a good price but it is a 6 plus year old unit. Buy at your own risk again. Wrong processor.
No, I would not recommend this to a friendGreat refurbish purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refurbished computer is great, saved so much money to get just what I needed right now.
I would recommend this to a friendDon’t by refurbishment electronics
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy refurbished only purchase new. Straight out of box laptop was warped and wouldn’t close also had start up issues. All total tech did was return for store credit wouldn’t fix it.
No, I would not recommend this to a friendApplause!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical about buying refurbished but glad I did! Going on two years now and no issues at all!
I would recommend this to a friendWrong laptop sent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong laptop model sent and it was not an i5 but an i3. Plan IT ROI, the reseller, blamed it on Best Buy.
I would recommend this to a friendDead parts !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold with COPLETELY DEAD BATTERY !!! Can’t last 30 min after fully charge …..
No, I would not recommend this to a friendWorst product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work without power. Battery has no use literally. They shouldn’t sell it to the customer.
No, I would not recommend this to a friendOut Dated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very old I had no idea at that price that it would be so out dated
No, I would not recommend this to a friendwon't boot fan failure
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy not for this laptop - should refund my money
No, I would not recommend this to a friend