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Customer Ratings & Reviews

Your price for this item is $481.99

Customer reviews

Rating 4.1 out of 5 stars with 24 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Latitude 15.6" Refurbished Laptop's powerful performance, with its Intel Core i5 processor and 16GB of memory. However, some customers have expressed concerns about the product being refurbished.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Cons mentioned:
    Ac adaptor

    Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my refurbished Dell laptop from Joy Systems. It is very solid with many great features. Although there was one hiccup--the AC Adaptor was acting wonky--the problem was addressed promptly & a replacement was shipped in short order. I would not hesitate to purchase a Joy laptop again.

    I would recommend this to a friend
  • Cons mentioned:
    Sluggish

    Rated 4 out of 5 stars

    Still going strong!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for over a year now. It has been great, speed is great, and navigation has been very easy. Only problem is that I've noticed in the last 6 months, it seems a little sluggish for a day or 2 after some updates install. Doesn't seem worth taking it in for service for. Over all I've been very happy with this Dell!

    I would recommend this to a friend
  • Pros mentioned:
    Fast delivery, Good packaging

    Rated 4 out of 5 stars

    Flawless laptop at a great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop arrived earlier that expected, was packaged extremely well, and looks almost new! First startup was completely painless and even had recent windows updates installed. Highly recomend this seller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy, but I really like the number key pad. Very helpful when entering grades in the gradebook or computing numbers! Only wish it had a DVD player...I'm old school.

    I would recommend this to a friend
  • Cons mentioned:
    Defect, Refurbished

    Rated 4 out of 5 stars

    Refurbed good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of them, came refurbished. 1 had a defect in boot up. Bestbuy exchanged it for another unit that is working good.

    I would recommend this to a friend
  • Cons mentioned:
    Refurbished

    Rated 4 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed to find this was a refurbished model. Thought I selected new items when shopping online. That information should be more prominent in the online shopping system!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refurbished

    Rated 4 out of 5 stars

    Dell Latitude refurb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for service technicians. The refurb work could be better, units are not necessarily cleaned up well, but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    salestops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orderred 2 of these for our sales associates to use everyday on our network! These are perfect and have windows 10 with tons of storage

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Give a refurbished laptop a try...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed and at a decent price. Very happy with the refurbished DELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work computer to retirement computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the transition from my work computer to this refurbished computer which is very similar to my work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great exactly what I needed for running multiple sites at a retail store

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer for College Bound Daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter and a great purchase. Does every thing she needed a computer to do for college.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    I bought the puter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is working great. Needed to replace my old windows 7 tower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for business use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for the specifications on this machine. Have purchased many of these for business use and have not had any issue thus far. Will continue to source.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP happiness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the digital download fiasco. Everything else seems great. Light weight, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurb laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great. Refurbished item didn't seem to be posted clearly at time of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, what a nice Christmas gift!!!! This is definitely what I needed for school..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 5590 Core i5-7300U 2.6GHz, 16GB, 512GB M.2-NVMe, 15.6" FHD, Windows 10 Pro - Black, is our company's choice for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good configuration and great value for money. Will buy again

    I would recommend this to a friend
  • Cons mentioned:
    Third-party parts

    Rated 1 out of 5 stars

    Dell latitude Refurbhised - 3rd Party SSD in M/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware of third party product in my machine Service Tag: 2G1C6S2 Reason: 3rd party parts | Repairs are not covered as a part of the warranty. Parts to be replaced :- 3rd PARTY SSD, 3rd Party MEMORY/RAM and 3rd party ac adaptor Charges for repairs: $299 + tax (if any)

    No, I would not recommend this to a friend
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