Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Plus - Copilot+ PC's overall performance, impressive battery life, and portability. Many appreciate its speed and clean design. The size and various features of the computer are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my work especially with the AI capabilities. Got this laptop on a sale and it was the best purchase I made to upgrade from my Acer aspire 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it priceworthy in bestbuy. I think bestbuy offers price worthy electronic products. It is second time in a year shopping laptop from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BernadetteF

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, Light weight and slim. Good battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Dell fan so this is hard. The PC is nice and has nice features but it has docking issues. The keyboard doesnt work when you undock and re-dock it causing you to have to reboot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Even arrived a day earlier than anticipated.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good specs but overheats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for the price But the fan keeps working loudly especially when charging and keyboard heats up Also the baterry drains pretty fast

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It s not the product, it s just the option problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returnable or replacable time length is too short, not enough time for me to actually get to see if it work good or not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent for the price but I feel like my old dell Laptop was built better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Stole Over $400

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase a computer from Best Buy again. They didn’t ship me this computer, they sent a printer ink cartridge. When I called them to get the issue resolved they never shipped the computer or issued the refund. They stole over $400 from me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality - I returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te display on this computer is very dull and poor quality, It is heavier than most and is quite bulky. I was not at all happy with it and returned it for a Lenovo with an OLED screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Stylish Daily Use Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good daily use laptop. Case feels solid for being plastic, and the keyboard is responsive. The trackpad does take a bit to get used to. Clean design of system overall. Computer is an ultra-lite model. This means there is a limited ability to customize system components post purchase. SOC construction with RAM soldered onto board. Only the SSD can be upgraded post purchase. There only one gen 3 USB-A port, and no ethernet connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop wouldn’t turn on after 2 weeks of use (barely).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as advertised. Quick load up and long lasting battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No bad, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for the price point lacks features deemed necessary by most.

    No, I would not recommend this to a friend
Sponsored