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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 59 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Rated 5 out of 5 stars

    Luxury Laptop For Those Looking For An Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A luxury laptop in terms of performance, build, and experience. The touchpad takes some time getting used to and does slow you down a bit, but for users who want to browse and enjoy every second on a PC, this is the one to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workhorse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better laptop in the market. The processor is top of the line and display is just amazing. It packs power in a small form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast computer nice and smooth. excellent display and long battery life. The only cons are that it's not a 2 in one (i.e.) it cannot be folded in the form of a Tablet also relatively pricey. I would definitely recommend this laptop if you don't mind the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight yet Powerful laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very slick and modern. It has great specs as well. It is very fast and light. I can take it everywhere. I travel a lot so wanted a lightweight yet powerful laptop. This Dell laptop fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Premium Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one of the older Dell XPS laptops since 2017. We loved the way our laptop ran, the quality of colors/screen, and everything else about. When we learned the XPS line is now the Premium line for Dell, we didn't hesitate to get it. Very happy already with the Dell Premium laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful, Buggy, and Bloated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is loud, hot, and the OS recovery is broken. I have had to perform a clean install, outside of Dell's OS Recovery tool just to get this to function correctly. The screen is wonderful on this laptop though. For the price, there are better options.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    A stunning looking laptop!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gorgeous laptop, beautiful screen. Very quiet even under load. It is a bit heavy for its size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer that a technology challenged individual could use, but have it be up to date. I am not sure about all the technical things this has , but It is light weight, good touch screen, speed, and it’s easy to use. Zoom for appointments works great. I did have geek squad set it all up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Premium Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is essentially the Dell XPS, renamed. I was hesitant at first, because my previous laptop was an XPS and I loved it. I was not disappointed. It is basically the same laptop that I had before with a slightly larger screen and some extra perks. Definitely the best laptop that I have had to date and would highly recommend it to anyone searching for a fast, reliable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight powerful laptop for everything we need. Able to tunnel into work remotely and take care of all personal items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Beautiful, and Surprisingly Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is stunning, colors pop and the resolution makes everything look crisp. Performance is excellent for multitasking, creative work, and even some light gaming. The touchscreen feels responsive, and with 32GB RAM and 1TB storage, it feels future-proof. Pricey, but it genuinely feels premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant, Stylish and Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, and very stylish, I only have this computer about a month, and I am very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. The OLED screen is very nice. The touch screen about it is very easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great…………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Tech Person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this is the best laptop I have purchased in the past 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I don't regret purchasing this computer. Easier to manipulate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: Reliable Performance and Great Value – Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dell laptop from Best Buy, and overall, I’m very satisfied with my experience. The buying process was smooth, and the staff was helpful in answering my questions and guiding me toward the right model for my needs. Overall, this Dell laptop has proven to be a reliable choice, and I’d recommend both the product and the buying experience at Best Buy to anyone looking for a solid, everyday laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I’m able to do video editing, run large Excel sheets and surf the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to date laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with speed and brilliant display, ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell oled 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very quick and very excellent. I am recommending it

    I would recommend this to a friend
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