Customer Ratings & Reviews

Great laptop, fast reliable and battery last at least 7 to 8 hours

Great laptop for the price. The quality of the screen is excellent. Runs games exceptionally well.

Very happy with this laptop. Still getting used to the upgrade. Amazing screen,

The best laptop I have ever had! I highly recommend it.

Excellent performance and battery life. Sleek design and runs smoothly. Highly recommend.

TLDR: I love this Dell so much more than I thought I would. So much so, that I'm keeping the Dell for my personal use now instead of taking it to work, which is what I got it for. I'm giving up my beloved ThinkPad for the work computer now. For me, there is NO higher praise. I got this new Dell Premium 16" laptop for a new position I'm taking at a local non-profit. As a non-profit, they are a 'Bring Your Own Laptop' place since they don't have the funds to outfit everyone with tech. I'm mostly going to be doing writing and some Adobe apps like InDesign. After setting up and using the Dell for the last few days, I am now making this my main computer. It's gorgeous to look at, incredibly snappy with every program I've thrown at it, AND still has a fun side to play PC games! Seriously, this thing is like meeting a gorgeous model who is hot, smart, and nerdy (but not so nerdy that she has silly LED lighting everywhere). What do I love so much about the Dell Premium 16"? Let me count the ways! 1. Screen: I played around with A LOT of computers over the last few years and this screen is as nice, if not better than any I've ever used, including some on some really high-end gaming laptops. Sharp, bright, and beautiful. 2. Power: The combo of the Intel Core Ultra 7, 32GB of RAM, and both the EVO/RTX 5050 GPU internals, makes this for one wickedly fast computer. It is without a doubt the 'snappiest' computer I have laid my hands on. Tabs and programs open INSTANTLY. Work in Adobe is incredibly smooth, even when playing with complicated files. And while I might not be throwing some of the latest AAA titles at it, the Dell has been breezing through the games in my Steam and GoG catalogues! 3. Quiet: Even when putting the Dell P16 under stress, she stays quiet and cool. Again, I'm not trying to emulate the entire galaxy or render a massive movie file, but my last dedicated gaming computer didn't run these same games and programs this quietly. 4. Battery: Battery life has been incredibly solid. I charged it up fully straight out of the box and then I was able to get three full days of work and play out of her before I needed to plug in again. Granted, none of those days was a FULL day of operation (we are up and down with people in the office all day), but it's what *I* consider to be a full days work. Holds on to charge like a champ when in sleep mode too. That *SHOULD* be a given in this day and age, but I'm sorry to say that it is not. What don't I like (and these are VERY minor). 1. Keyboard: The reason my ThinkPad is my beloved laptop is because of that phenomenal keyboard. I had quite a few 'fat-fingered' mistakes early on with this Dell P16, but that has gotten better as I have gotten used to the larger keys and the layout. Other than that though, the keys feel good and are easy to type on. 2. Weight: The Dell Premium 16 is not a light computer. She is solid. This is another reason why she is now going to stay at home on my desk. My ThinkPad is much easier to cart around. 3. Set-up: This computer probably had the longest set-up from initial turn-on to ready to rock of any laptop I've used lately. That being said, once everything was up to date, she runs like a champ and subsequent updates have been few and fast. 4. Name: Seriously Dell? Premium 16?! That's it? This should be the Dell 16" XPS Smokeshow! If you are looking for a top notch laptop, with a stellar screen, a great keyboard, and absolutely killer performance both on the streets (of GTA) and in the spreadsheets, you can not go wrong with the Dell Premium 16". Love her so much, I promoted her to my main computer!

The 4K OLED display delivers excellent image quality. Keyboard, touch function row and force touch trackpad have a unique design and easy to use. It provides enough performance for photo editing, video production and gaming. The fan noise and surface temperature are well controlled and operation quietly. I highly recommend this computer.

Awesome!! Super fast and easier to work with than my old and slow trusty computer. Really impressed with the transferring of files and programs, everything is transferred as best i can determine, Excited about getting to know the computer!

Excellent product nice keyboard good user interface

Wonderful! The screen is very clear. The battery life is excellent.

Wow, what a laptop. With an Intel Core Ultra 7 255H processor, 32GB of memory, NVIDIA GeForce RTX 5050 graphics, and a 1TB SSD, a beautiful 4K touchscreen, and a sleek, luxurious, solid feel, this laptop is being sold as a premium option for just about everybody, even casual gamers. The first thing you notice when carrying the box inside the house is how heavy this laptop feels. It is substantial. Then, when you take it out of the box and view it for the first time, the result is breathtaking. This Dell comes with a beautiful, platinum finish—clean, modern, and undeniably premium. It’s got a vibe that exudes high-end, and it turned more than a few eyes at the coffee shop when I broke it out. At 4.65 lbs, it’s definitely not the lightest 16-inch laptop out there, but it’s manageable enough. It's pretty thick, but I was able to slide into a backpack without much hassle. The build quality feels solid, with a sturdy chassis that doesn’t flex or creak under pressure. The 120Hz 4K OLED touchscreen is absolutely amazing—vibrant, crisp, and responsive. I couldn't believe the touchscreen was composed of Gorilla Glass 3, that is an awesome touch that ensures it won't scratch easily. Whether I was editing photos or watching 4K content, the display delivered deep blacks and punchy colors that made everything pop. The touch functionality was smooth, though I didn’t find myself using it much, since I’m more of a trackpad-and-keyboard person. Speaking of which, the keyboard is comfortable with good key travel, but I wasn't a fan. There is no separation between the keys, and I often ended up hitting the caps lock while typing, or typing on the wrong keys, or accidentally hitting the power button when I was trying to hit backspace. The keyboard is backlit, which is nice. The trackpad is large and precise, though it occasionally registered accidental inputs when my palms brushed it during typing. Speaking of the trackpad, I've never had a laptop with a hidden trackpad like this one. I had someone actually ask me when I was at school where the trackpad was. The port selection is decent—three Thunderbolt 4 Gen 2 Type-C ports with DisplayPort 2.1 and Power Delivery, plus a universal audio jack—but I would’ve loved an HDMI port for convenience. Under the hood, the Intel Core Ultra 7 255H processor paired with 32GB of RAM makes this laptop a beast for multitasking. I had no trouble running multiple browser tabs, editing software like Adobe Premiere Pro, and operating a virtual machine simultaneously without any slowdown. The 1TB SSD is lightning-fast, with read/write speeds that make booting up, launching apps, and transferring large files a breeze. I moved a 20GB video project folder in what seemed like just seconds, which is a huge time-saver for content creators. The NVIDIA GeForce RTX 5050 is a solid mid-tier GPU that handles creative workloads and light gaming well. I tested it with games like Cyberpunk 2077 and Baldur’s Gate 3 at medium-to-high settings in 1080p (downscaled from the native 4K for better frame rates), and it delivered smooth gameplay with minimal stuttering. The 120Hz refresh rate made motion feel fluid, though you’ll need to tweak settings for demanding titles to stay close to that refresh rate in 4K. When I tried 4K gaming at even modest settings, the fans came on, the laptop got hot, and there was definite stuttering. However, for creative tasks like video rendering or 3D modeling, the RTX 5050 performed very well. Sound quality was great. Dolby Atmos and Waves Maxx Audio delivered great sound, perhaps the best I have heard from a laptop. Music streamed from Tidal sounded very good, with decent, if not low bass, and crystal clear, detailed highs. Battery life was pretty good for the large 16" QLED display at 4K. I didn't expect much and got around 6 hours of mixed use. Step into some heavier, more intensive tasks though, and I only managed 3 hours on battery while editing several videos. The laptop comes with Windows 11. There’s some bloatware, but it’s easy enough to uninstall. The inclusion of Copilot+ PC features adds some AI-driven productivity tools, though I didn’t find them game-changing for what I was using the laptop for. In conclusion, f you’re looking for a powerful, versatile laptop for creative work, multitasking, or occasional gaming, the Dell Premium 16" is a fantastic choice. It’s not perfect—the battery could be better, and a few more ports would be nice—but it’s a well-rounded machine that I absolutely love using. My Pros: Stunning 4K OLED 120Hz touchscreen Powerful Intel Core Ultra 7 and RTX 5050 performance Excellent audio with Dolby Atmos Fast 1TB SSD and 32GB RAM for multitasking Sleek, beautiful design My Cons: Battery life is average for a premium laptop Limited port selection Keyboard layout led to a lot of fat-fingering

It has been a few years since I've gotten a new laptop and I was definitely overdue. I wanted something that could stand the test of time and I think this beast fits the bill. The very first thing I notice when I unboxed was the weight of this laptop. It is very substantial! You don't think 5 pounds sound like a lot but it is. This is definitely a two hander laptop! The design is what I was drawn to. It is Beautiful. Very sleek and modern, using high end materials. Upon opening the lid (Aluminum not plastic) I was a bit worried about how typing on the "zero lattice" keyboard would be, and it does take a bit of time getting used to with the wider keys, but not that much time. One little downside I've noticed with the white back lit keyboard in the platinum colorway, is its hard to see the letters in certain lighting conditions. There is no number pad, so that would have to be an extra accessory. The function row is a Gorilla glass capacitive panel across the top and not physical buttons. I'm good with that, as it adds to the sleekness of the device. I also noticed the glass panel under the keyboard (where the trackpad is) is clean and seemless. The track pad has been great to use. Nice tactile feedback and gesture navigations work well. The display Dell used in this laptop has blown me away! OLED is the only way to go. The colors are soo rich and vibrant, and such nice deep blacks. I could watch the 4K OLED test videos on YouTube for hours! It is a joy to watch Movies, consume content, and edit photos and videos. The touchscreen is soo handy to have. Filling out forms is a breeze. It adds another layer to make navigation of the laptop and content easier and more fulfilling. (If that makes sense) The variable 120 Hz screen makes everything seem much more fluid as well. I've had no problems with screen brightness, it gets nice and dim as well as super bright. I mostly have it at 40%. The hardware inside is premium and Dell has quite a few options when it comes to customizing your Laptop. I am a little disappointed with the ports that this premium laptop has tho. A headphone jack, three USB-C/Thunderbolt 5 ports and a Micro SD card reader. I would have preferred a bigger card reader, a regular USB port (some people still use thumb drives) and a HDMI port. I guess that's what the hubs and external adapters are for. I'm just trying to carry less around with me. Not a huge deal. The Speakers sound very decent for a laptop. They won't give you room filling sound but they do get very loud. Definitely lacking in bass and a certain warmth/fullness. The fact that they face you and not the bottom or out the sides does help. The battery life is good, not great but not poor either. It all depends on what you're doing. If you're editing videos, creating content, or gaming it's not that great. Although then it should just be plugged in anyway. For normal use, like document work and web browsing and streaming movies, I average 6 hours of battery life. Charging speed is good however. The 130 watt charger had the battery full from 9% in under an hour. If you are looking for a more premium laptop with a beautiful design and built with high quality luxury materials, I highly recommend this Dell.

My old windows 10 desktop needed to be replaced. This laptop was exactly what I needed. I should be set for the next 10 years!

Dell always know how to do laptops! OLED screen and banging sound. This was the best laptop I’ve ever owned.

This new Dell 16 Premium laptop is exceptional in both style and performance. I know most people don’t buy a laptop for its looks, but this laptop is stunning. It is extremely well-built and solid. It comes with the newest generation of Intel Core Ultra 7 Series 2 processor which is definitely fast. The touchscreen display is 16:10 at 3840X2400 120Hz Oled that looks amazing. The backlit keyboard took a little getting used to as the keys have different travel compared to other laptops that I own plus their spacing seems different too. The haptic keypad is also very different as it is covered in Gorilla Glass 3 and basically invisible. It works perfectly fine but knowing where it starts and stops takes some getting used to. This design gives the laptop a very clean look. Also, the function keys are capacitive as opposed to actual keys so things like the escape key are not always readily present. For a laptop of this size, I was surprised to see there is no numeric keypad. The other thing I noticed is there is really no lip on the lid to open it. It really takes 2 hands to lift from the sides of the lid. The laptop has 3 USB-C Thunderbolt 4 ports along with a microSD card slot and headphone jack. The laptop comes with 32GB Memory, 1TB SSD drive and the NVIDIA GeForce RTX 5050. I am not a gamer but understand there may be better GPUs available. Unlike most laptops the speakers are mounted facing upwards on the top of the laptop and sound surprisingly good. The laptop is extremely quiet, and venting is on the sides. I have yet to hear the fans come on. There is a built-in camera and microphones for video conferencing, however I have not used these yet. All of this build quality and performance leads to a couple of things. First the laptop is not light. At a little over 5lbs it’s on the heavier side. I use my laptop on my desk and thankfully don’t have to carry it often. Also, the battery life is not great. I estimate around 6-7 hours of regular use. It comes with a 130-watt fast charger and charges very quickly. All in all, the performance of this laptop is exceptional. The display is fantastic, and the build quality is the best I have had. This is by no means an inexpensive laptop but at the recent sale price of $2099 it offers good value for a great laptop.

There is much to like and little to criticize on this laptop. Like all Dell high-end models, it is built solidly, runs silent, has a very bright screen, and is a real powerhouse with all the bells and whistles to be used as a gaming laptop. My gripes are like many other reviewers, finding it a bit on the heavy side, battery capacity that I wish was longer, and it definately runs a bit warmer than I would like. I suppose like all other engineering, there were tradeoffs to be made, but none of those gripes would make me reconsider buying another one. My title says it all - a powerhouse laptop with a georgeous screen. Graphics are very good for gaming, the processer is fast enough, and the standard 1TB memory is enough for most users. My first upgrade was to a 4 TB Samsung drive as I dislike external drives to keep my stuff. Other reviewers posted the specs, so no need to repeat them here. This is my third Dell with the trackpad blended in to the case, and I have gotten used to the position I need to be in for use. It also has the integrated function keys in the case at the top of the keyboard, and that takes a bit of getting used to, but once you do, you will not miss the dedicated keys on the keyboard. It is a much nicer look and feel to me. Everyone has now gone to USB-C / Thunderbolt connenctions, and while this one has three of them, I would have wished for a fourth, or a HDMI as a fourth connector. I find myself having to use a dongle to hook up anything external with a cable, and I realize all builders are going in this direction. The power supply for this beast is huge, making it necessary to carry either the original supply with you, or buying another one of 130W or more to carry with you. The WiFi 7 works great and of course, is backward compatable. I have not measured the speed of it yet. One other minor quip, and it may not be an issue with the microphone, but others tell me I sound muted a bit to them on Zoom calls. I need to look into the settings to see if I can tweak the sound a bit. If not, this would be the first Dell that I owned to experience that issue. Solidly built, it is a powerhouse with a georgeous display. If you want premium, this is your computer!

When I ordered the computer within two days it was delivered to my house and the service was excellent.

Well, this computer has so much style I couldn't figure out how to turn it on. LOL. I looked all around the front, the sides, the back... then my 11-year-old walks up and says, “It’s right here” and pushes the key that's to the right of backspace. So, we had a good chuckle and were in business. Besides the semi hidden power key, the brightness, volume and other keys are above the numbers and hidden in the panel of the computer, only to show up with the backlight icons. So that is also stylish, and the icons are very response. The last hidden gem is the track pad. You cannot see it as it’s only a hidden space below the spacebar. It works like any other track pad, it’s just hidden. This computer is a little on the heavy side, but only because it’s a stylish metal thin case. It’s very quiet while doing computing every day like writing this review. The screen is bright and very responsive to the touch. Battery life is also great and to keep things thin, the charging port is the USB-C on either side of the computer. It does not have a USB-B port, but so far that hasn't caused any issues for me. So, I've said a lot about the style of the computer, but you can't forget the power. The computer has everything you need for today's computing with enough RAM, 32MB to keep you current for years and with 1TB SSD you have quiet, fast and reliable storage that will be enough to keep you current for years as well. Overall, it’s a pricy computer, but it’s top of the line in every way for power and style. Dell hit a home run with this model, and I'd recommend it for anyone looking for a high-end laptop.

I really like the computer. I would recommend this computer

Excellent laptop with smooth run on heavy vfx and gaming and robust programming capabilities