Customer Ratings & Reviews

My mother's Windows 7 finally died last summer (coincidentally when they stopped supporting the OS), so I bought her this simple standalone CPU because her eyesight requires a larger monitor than a laptop offers. All my mother needs is something to check her email and facebook pages with, so considering all the memory the unit has, it should be overkill. Unfortunately, if the unit has been on for any more than two hours, it gets hot and freezes up. My mother simply shuts it completely down for the night, and not being a regular user, it didn't bother her. What does annoy her is the fact that it takes such a long time to power up to where when she clicks her browser to open it, it actually opens. At first, she kept clicking because she didn't think it was acknowledging she clicked and eventually wound up with ten windows suddenly open, but now she knows to just click and walk away for five or more minutes until the browser window opens. Nothing about the specs accounts for it taking that long the way this does, and that happens with all of the simple functions. After the better part of a year going by since I got it for her, she wanted to know how to open the CD drawer to look at a disc of photos a family member sent. I came over to load it for her and discovered all the problems she has had with this thing. No CD drive btw; the unit has a DVD drive on the front, which would be awesome if it even opened to try and use it. Apparently, it's just a false front that does not open because looking at the file tree, it shows C: drive and that's it, as in no DVD drive is even acknowledged. I was so irritated about this waste of money (and my mother never mentioning all the problems), I dug out the emailed receipt and noticed the little link that says: "Write a Review." Oh, okay. Here's my review: DON'T SPEND MONEY ON THIS. I found out that her friend who bought the same kind of refurbished unit thinking my mom's was a good buy is also having the exact same problems - - - takes forever to do anything and it overheats. What's the point of having a gazillion bytes of storage in a unit that is uncooperative and barely usable?? If I had any idea she AND her friend were having such trouble with these refurbs, I would have returned it right away. Mom never mentioned it was giving her grief, so nothing I can do now except get her something else. And write this better-late-than-never review so no one else gets one of these units.

Some of these reviews made me question the reliability of this desktop, but the low price made me buy it. I am glad I did! It works perfectly, even the DVD drive. I am glad this has an HDMI output to plug this into the TV. What really impressed me is how, in my case, it came better than the online description which states Intel Core i3 and 250GB HD. Mine came with Intel Core i5 (which is better) and almost double storage capacity, however that may not be the case for everyone. Very happy with this purchase from Best Buy!

My desktop works well in doing day to day items. My DVD player needs a little work besides that everything runs well.

What a steal. This small desktop packs a nice punch. Super fast and excellent price

I bought this simple but extremely reliable computer.I use it for work or to surf the web.said refurbished but i cant tell any difference.The price i paid on sale was very inexpensive.If you need a get it done computer i definitely recommend this unit.

Though I would prefer a new computer, this was a great buy to replace an old one. Having read reviews prior to making the choice, I didn't know what to expect. The reviews were completely polarized. I got a fully functional, quick computer at a cost which was a much needed saving.

We use it at the Fire Station for our IAMResponding Monitor Displays throughout the Station. It works fine, the keyboard it came with works fine. My only gripe was the mouse that came with it was trashed, broken and pretty much didn’t work. So we threw it out. Set up was fine, afterward, we didn’t need the mouse anyway. Lol.

If you need a desktop this is definitely gonna work. Overall not the most spectacular buy but there are a few slots to upgrade if you wish. So overall solid purchase.

Love this lil small compact PC! Just perfect for someone that pays bills online , surf the web, streaming movies and tv shows. Very easy set up had no problem.

Dell computer is Reliable And all easy to use and can fit us all.

I bought this because it was inexpensive. It was refurbished, but I expected it to at least last as long as the warranty. It worked for about a week. After that it still turns on but the display stops working after 5 minutes. It just stops sending an image from the computer. literally a couple of hundred dollar paper weight. Took it to best buy, they said it is fine but they did not leave it on long enough for the problem to show up. So it sits it a corner gathering dust. Need to return it for trade in value. Still under warranty, but best buy won't honor it.

First refurbished pc I have ever purchased... Once I got past initial set up it worked fine... Had problem with Windows key but got another one.

Perfect. No problems at all. I play Runes of magic and it runs great.

Great computer with a great price! Quick easy setup. Perfect for my needs!

Bought to update my dad's computer. Easy to set up and get going. Clean unit.

seems to be working ok so far , and was a reasonable price for the unit!!

Good price, arrived the day before expected, works great for my purposes.

Perfect for day to day used. If you are looking for gaming this is not for you but good enough for daily used.

works well, easy to set up, easy to use, have no problems

Purchased about a month ago and have been running it 8hrs per day for work! Been working like a champ. Did have to reinstall windows on it myself, but no biggie for the price I paid! Overall pleased and would buy again.