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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the performance and value of the Refurbished OptiPlex Desktop, citing its ease of setup and reliable day-to-day use. Many appreciate the affordable price point, making it a great option for basic computing needs. While some users reported issues with the DVD drive, the majority of feedback focuses on the positive aspects of the machine's functionality and cost-effectiveness. The computer's user-friendliness is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Great Price, Love it, worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes now my pop son dog pot cow more tada by... done???

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A complete waste of time and money - Don't do it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "refurbished" product failed to work immediately out of the box. Apparently the quality control step was completely ignored. We regretfully returned it, and had no problems doing so. But we will never buy "refurbished" again, even for a "deal" price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ITEM&PRICE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD PRODUCT FOR 5 MONTHS,NO ISSUES,GREAT REFURBISHED PRODUCT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for office but just two connectors for hd and cd. I like it, but you must to order exactly what you want, because you don’t have a chance to add more

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Dell,

      Thank you for your review. It is sincerely appreciated and your feedback will surely be taken into consideration when designing future products. If you have any other questions, feel free to visit the support page for your product.

      Best Regards,
      Anthony P.

      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    I got what I paid for!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 months I just went out and spent some real money on a new computer. This was a cheap, temporary fix, but for doing just simple stuff (I am not a gamer) it just couldn't handle it. The computer would freeze up constantly and always sounded like it was ready to take off. I finally lost my patience. Buy new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt work. It was loud, extremely slow, even for my 80 year old mother to play doing a puzzle. That is all what I needed it for. She could not use it. I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PC box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I expected. To leave a comment it says it must be at least 50 characters soooooooooooooooooooo!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    not reconmend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the desktop works great. delivery was on time. however the motitor was not and the free gift was not free. I don't like buying on line and you confirmed it. I won't make that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer worked great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had fast quick service and delivery. Product just as website said.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with my purchase. The dvd drive didn't work. Now I've made an appointment to bring it to BestBuy to be repaired. I don't know how long I will be w/o my computer before it is repaired.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Ladybug,

      Thanks for your review and we're sorry to hear about the DVD drive on your new computer. We hope that you're able to have it repaired in a timely manner. If you have any questions about your computer you can check our Product Support Page here: https://dell.to/2YGOuPK.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Priceless computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What my household need for basic internet and school learning need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst experience at Best Buy, I’ve had to date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This order was a gigantic disaster from start to when it arrived. It was a time sensitive item that came a week to after paying extra for delivery fees. Totally Dissatisfied!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work and missing adapter.Do better Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible less than 1 star

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not work right out of box. Waste of money!! Product flimsy and not my usual dell product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work. It was delivered in a box that was opened before I received.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Gonzo,

      Thanks for your review. We're sorry to hear that your box seemed like it was opened before you were able to start using it. We'd recommend that you reach out to Best Buy directly so they can let you know what your options are: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Plan IT ROI company building refurbs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1 star review is for the company PLAN IT ROI that sells the refurbished pc's on the Best Buy site. I buy a lot of refurbs for the company I work for and this is the 3rd computer I've had issues with that came from PLAN IT ROI. Best Buy you need to re-evaluate which companies sell on your site. I've had to fix problems with all the computers PLAN IT ROI has sent me (purchased on Best Buy site). The latest pc - Windows 10 would not update.

    No, I would not recommend this to a friend
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