Customer Ratings & Reviews

I appreciate the speed and compact size of my Snapdragon.

This laptop is light, fast, and versatile. I highly recommend it.

This is a nice small and portable lap top. Lots of memory and speed. Not a fan of the touch delete button, too easy to make mistakes but I suppose I'll get used to it. I really like that the touch pad identifies fingers and not palms. I rest my palms below the keyboard and this feature reduces the "jumping cursor" I struggled with before. It's too soon to judge battery life. Seems all lap tops start out great then falter. Hopefully technology improves and isn't the case here.

Good product. Very fast and very lightweight. Nice to have it.

If you are looking for multiple plug in, please know that there is only 2 USB-C ports. Not a huge deal but is a little bit of a struggle when using external hard drives. The laptop itself is great & I would recommend to others

Been a month and so far it has been good. Still getting used to the touch pad. But other than that, performance has been great.

powerful laptop with AI technology. very light and perfect for my everyday use. :) getting it on sale is a bonus!

Extremely portable and powerful laptop. It has only been a few weeks with my purchase and I am extremely pleased. Great build quality too.

When it works, the ARM performance is great and the battery life is excellent. The screen is also excellent. On paper it is a powerful and lightweight laptop. However, because it is ARM based and relatively new to the laptop world, it fails to boot for 5-10 minutes every morning, going to the Windows recovery screen, before finally booting into Windows. It gets a blue screen of death if it is put to sleep for over an hour, and in general crashes almost every day from minimal browser usage. Dell support is even worse, wasting two months of my time with support calls, emails, and "repairing" the laptop. They claimed my boot issue was a one-off issue, but asked me to pay $100 to receive software support. Even after reinstalling Windows the issue still remained. They attempted to repair the laptop by replacing the entire motherboard, but the issue still remained. Even after all of this, they claimed it was a one-off issue. I believe every laptop of this model has this issue and nobody should buy it until they issue a bios update with a fix. Dell re-assigned a new support agent to me who has missed calling me at appointment time the last two days in a row. After all of this headache, I'm giving up on getting any worthwhile support. While the laptop is still usable, it's a very poor user experience. I severly regret not returning it to Best Buy while I had the chance. My laptop came out of the box, brand new, failing to boot. Do not buy this laptop, and even better: stay away from Dell entirely. They do not care about their customers.

This was an open box item and the computer was good overall but it made a sound that made me nervous so I returned it and purchased a new one since it was on sale.

The speed of the computer is good. Happy to have the microsoft features included as well.

Bought this for my husband and he loves it! He has nothing but great experience with the product.

Hands down the best computer I've laid hands on. The screen is perfect and eyes on the eyes!

Love my new computer. It’s just the right size, speed is fantastic, battery life is good. The screen clarity is great

Excellent laptop. I hot all the specs i wanted. Delivered quickly

great computer for son to take to college with him

Excepcional computer. I really recommend it. cons price.

Lightweight and super-fast! I'm so happy I made this purchase.

Allows to manage multiple apps open when watching movie, other websites, gaming and other without loss in performance

It is a great laptop! I am enjoying in my everyday uses!