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Customer Ratings & Reviews

Your price for this item is $1,072.99
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Customer reviews

Rating 4.4 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Aspect ratio, Build quality, Keyboard

    Rated 5 out of 5 stars

    Really happy....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! Fabulous build quality, light weight, fast, great keyboard, good ports selection, and a 3:2 aspect ratio. Everything I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great Upgrade from 9370

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a day of use, I can say I have absoluetly no complaints. Bought this as an upgrade from a clamshell 9370. Responseive tracpad and the keyboard, while different from the 9370, feels nice and responsive. Tablet mode also works great with a pen and the system is practically soundless under normal load. Another large improvement is the webcam is also no longer at the bottom of the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Giftable

    Rated 5 out of 5 stars

    Perfect laptop for a gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop and the person loved it i recommend this laptop to everyone!

    I would recommend this to a friend
  • Cons mentioned:
    Rarely used

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. The system never crashed . I use it rarely .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every two hours network connection resetting Laptop was shutdown 2 times at last month

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Veera,

      Thank you for your review. We're sorry about the trouble you have encountered with the network connection and the system crashes of your XPS. To make sure we can help there are steps below. These steps will not only help with troubleshooting these issues but will ensure that your BIOS is up to date to improve performance overall.

      1. Restart your computer regularly
      2. Run the automated tools provided in the SupportAssist tool
      3. Run a complete hardware diagnostic test
      4. Scan your computer for malware
      5. Restore your Dell computer using Windows System Restore
      6. Reinstall Microsoft Windows

      Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

      Best,
      Wendy C.

      If you require further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

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