Customer Ratings & Reviews
- Model:
- XPS9500-7040WHT-PUS
- SKU:
- 6427724
Rating by feature
- Battery Life
Rating 3.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional display quality, describing it as super crisp and sharp. The laptop's fast performance and responsive keyboard are also highly praised. Many users appreciate the overall build quality, emphasizing its top-notch construction. However, some users have concerns about the battery life, particularly with the 4K display option.
This summary was generated by AI based on customer reviews.
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell laptop 15 9500 excellent product, great features, easy to setup.
I would recommend this to a friendWorth it!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Super fast and the touch screen is great!!
I would recommend this to a friendGreat PC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dell laptop. Had to upgrade it to Windows pro
I would recommend this to a friendRp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very convenient and the prices was reasonable.
I would recommend this to a friendDell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best and sumple experiance. Website was a very easy process.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop, best I've ever used. Open box made it even better.
I would recommend this to a friendGrand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson was happy with this gift ready for College
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop that u needed to use for schooling needs
I would recommend this to a friendGreat laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop!! The cortana function was a bit dysfunctional at the begining. Overall it is a great laptop!
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer but very choppy……..high end specs.
No, I would not recommend this to a friendHad to return immediately
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was EXTREMELY excited to use this laptop on my business trip BUT my unit arrived with a scratch on the top of the beautiful cover. Not best buy's fault but I had to return it immediately because of this. I just bought the XPS 17 and should be getting it next week from my local Best Buy and hopefully it will come to me unscathed
I would recommend this to a friend- Cons mentioned:Heating
i dont lime this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.why i just got it get hot so easy why my laptop big noisy
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Tinachen,
Thank you for your review. We are sorry to hear you are experiencing issues with overheating. We recommend installing Intel Processor Power Management Utility to better tune Fan/CPU performance. I have provided the link below.
Overheating: http://dell.to/2JyMEvo
· Note the “Important Information” section:
· For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings. Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. This package only takes effect on AC power and not on battery power.
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy
- Cons mentioned:Bad experience
Computer Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently, I bought a lemon. . This is the worse experience I have had with any computer including some far less expensive.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review. We are sorry to hear that you're having issues with your laptop. We would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to visit the Support Page of your product for further assistance.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the HP Spectre. .screen isn’t nearly as good.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Noel,
Thank you for taking the time to leave us your review. We are sorry to hear you are not completely satisfied with your XPS 9500. This is certainly not what we like to hear from our valued customers. It is important for us to hear about any inconsistencies with our products. We would like the chance to help troubleshoot any issues you may be facing with your system. The best way for us to help would be to reach out to our support team at your earliest convenience.
You can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
