Customer Ratings & Reviews
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- Model:
- XPS9345-SX12807BLK-PUS
- SKU:
- 10413400
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the XPS 13.4" OLED laptop's impressive battery life and wonderful OLED display, making it great for photography and streaming. The build quality and processor speed also receive positive feedback, along with its thin and lightweight design, enhancing portability. However, some customers have expressed concerns about the limited number of USB ports and the system's tendency to run warm. A few customers are still getting used to the connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled display
Love it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What beautiful displays. the color, the content. IF there is a down side to this computer, I haven't found it yet. Completely love it. Easy, fast, FUN.
I would recommend this to a friend - Pros mentioned:Build quality
Best copilot plus pc 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DELL have one of the best built quality in xps line up. The xps havd all the things of performance and speed. I wish it could have haptic touch.
I would recommend this to a friend Dell xps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this since a year. One of the best laptops I’ve purchased
I would recommend this to a friendGrandson’s Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this laptop computer for our grandson who is starting his freshman year in college. It’s working great for him.
I would recommend this to a friend- Pros mentioned:Oled display
Beauty on the outside, different inside.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve loved this device, looked gorgeous, with the 4k OLED screen and can’t say of the sound and keyboard, but unfortunately the CPU was not compatible with all the apps, or I was unlucky and had a bad experience with it. 1.- I was doing an Excel Spreadsheet, and put the sudden it started clicking randomly everywhere in the screen, thought it was something touching so I cleaned it and it proceeded to do the same thing. 2.- During a zoom meeting, only 10 minutes in, the whole device froze, could not close the app or task manager to end the tasks, so I had to hard reset by holding onto the power button. For the price, comparing to other devices it is great, but having these problems only two weeks into buying it, is a big no no. Maybe later on there some hardware and/or software updates and hopefully the computer run.
I would recommend this to a friendBrand response from Snapdragon team
Posted .We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps.
- Pros mentioned:Build quality
Form over Function.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, keyboard is better than you'd think but with the 14" MacBook Pro available, there is really no reason to buy this laptop. I guess if you needed Windows based functionality, that could be a reason to buy this. It's better than a lot of it's Copilot competition but that's not saying much.
No, I would not recommend this to a friend - Cons mentioned:Heat dissipation
Good but Not Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer seems good. It does heat up fast, especially when installing updates. My only concern is that it came with Windows 11 Pro, but says it's licensed for just Windows 11 Home, so I cant customize the settings until it's changed. When iI go and try to download the Flash image to update the OS, the boot wouldnt recognize the boot process in the flash.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Abe007,
While during certain workloads all laptops will generate heat. If you device is consistently running hotter than expected, you can try changing to a more efficient power mode. And ensure the device has proper ventilation.
Brand response from YourDellTeam
Posted .Hello Abe007,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell XPS 13 OLED Touch Laptop and we hope this product will serve you well. We sincerely apologize for the trouble you have encountered. We always strive to get better and reviews like yours help us develop products and services our customers love.
If you are still experiencing issues or have any concerns, please do not hesitate to get in touch with a Dell representative using the information provided below so that we can help you resolve the issue to your satisfaction and also assist you with best recommendations.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Weight
dell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a college student. compact and lightweight. I have always had good success with Dell, so looking forward to this one as well.
I would recommend this to a friend Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great experience. The shipping was fast and the latop is good
I would recommend this to a friend- Pros mentioned:Weight
Best laptop I’ve ever owned.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop and extremely light. Does not feel so heavy in my bacpack. Great specs.
I would recommend this to a friend - Pros mentioned:Oled display
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great deal for OLED display and touch screen. Also compact and sleek for daily purposes.
I would recommend this to a friend - Pros mentioned:Weight
Easy choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Good price. Light weight. Suitable for lady
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It is small and powerful! It does all the things I need!!
I would recommend this to a friend- Pros mentioned:Weight
Great pick, dell again windows best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek , lightweighted master piece. Out of the box touch pad experience
I would recommend this to a friend - Pros mentioned:Weight
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is really light weight, easy to carry to my workgraphic is also nice
I would recommend this to a friend Very Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes getting used to using the shortcut/function buttons. Constant AI pop ups can be annoying
I would recommend this to a friendawesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product config is too good fan issue sound experience though
I would recommend this to a friendStill having trouble. I need to go to a store.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people were very kind. I am still dealing with issues and I need guidance how to clear up everything that has been downloaded into my iPad and iPhone ever since I I tried to get things properly loaded on my laptop. It is causing major issues as numerous things are downloading onto my devices and slowing everything down.
I would recommend this to a friend- Pros mentioned:Battery life
Very light on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for its size and weight this computer is great, fast long battery life.
I would recommend this to a friend President
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This size of this computer and the capacity is awesome!
I would recommend this to a friend