Customer Ratings & Reviews

I purchased the XPS 8920 when it was on sale, and it is an excellent value for the price I paid (about $800). It replaces a similar desktop (XPS 8700, 4th Gen Core i7) and has noticeably improved performance, largely because the 7th Gen Core i7 overclocks dynamically as needed. I was watching TM's performance stats and could see the CPU clock at 4.1 or 4.2. When the load diminishes, the CPU clocks down to 1.8 to 2.2. An efficient use of power. The build is solid and the computer performs well. My only cautions are two: (1) The 8920 motherboard limits the number of SATA drives to 4 (CD/DVD plus 3 hard drives, and that is one less than I was able to install in the 8700 (CD/DVD plus 4 hard drives). (2) The 8920 interior is significantly more cramped that the 8700. I was able to install two SSD drives without difficulty, but the case is not, well, roomy and is a little harder to work inside than the 8700, which was a breeze. All in all, though, the XPS 8920 was a solid investment. I'd buy it again and recommend it to others.

I waited a good half hour for a salesman but it is ok due to fact my salesman was the best, I watched him with lady before me, even tho he knee I was waiting he did not rush her, and very informative and I want a salesman like that! So I waited for only him as I heard the other salesman say to his customer when I said when your finished I can use help the people said he ca n help me as they wanted to grouse but he rudely said first come first serve, so I knew he wasn't my guy...then I watched the next salesman and I knew he was my speed, I patiently waited maybe even 35 min but he gave me all his time he was so smart and very very patient and didn't push me or rush me he is amazing. So I bought my computer ..plus.. I will ask for him in future purchases which will be many... and I love my computer it's fast storage great it's simply the best. And this Best Buy Appleton Store stands above others. I am a dedicated shopper here...

Nice format desk top. Plenty of storage and Ram. Blazing speed. Sufficient peripheral connections. Future proof. Great Value.

I bought this computer expecting high performance and was not disappointed

Fast PC for home use. Graphics card can be easily upgraded.

Haven’t owned a Dell in about 10 years but I’m glad I bought another!

This machine replaced a 2007 Dell XPS. It has lots of RAM and a great processor. Boots quick. A little pricey, but you do get what you pay for.

The computer is fast and has good graphics and sound.

It's good for the price. The specs are pretty good

We needed a powerful PC for our company and this turned out to be a great purchase. We use it with CAD software, GIS and Google Earth primarily and it has the power to do all of it. Very satisfied!

My 2-1/2 year old Dell XPS 8700 suddenly went south (defective motherboard) and Best Buy had this XPS 8920 floor demo on sale at a very reasonable price. So I went for it. The machine is just fine. Faster than my previous model. And I can't speak highly enough about Best Buy's compassion by its technical staff for my plight, nor the wonderful support they provide. The best I've ever experienced in my long experiences as a geek. But this was a forced purchase; my older XPS 8700 was doing everything I needed or wanted it to do. So spending any money on a replacement was a drag. Thank goodness for Best Buy. They were there when I needed them. And that is the most important thing of all.

I bought this for home office use and I fear it is way more machine than needed. It was the best deal for the price so I couldn't pass it up. It is definitely future proofed for a handful of years in my opinion.

I had contemplated building my own machine , but Bestbuy had this $200 off for $829. It is very fast rwith the kaby lake i7 . It has a combination of USB 2 and 3 ports and USB C port. I've yet to use the USB c port as of yet . I plan to install a 4tb drive as. A data drive in one of the open bays. As I have replaced the 1 tab drive with a Samsung 960 evo nvme ssd. Getting used to Windows 10 since I'm mainly a Mac OS guy. I like that windows 10 recognized my canon wireless printer via bonjour As an added bonus the desktop dropped an additional $80 within my return period and bestbuy customer easily credited me the difference Outstanding value and price

i got lucky mine came with a dedicated video card if it didnt i wouldnt of bought it its nice and small i am older and i dont need a big box with lights its great for games and business

This computer is extremely quick and has great storage and memory! We use this in the construction industry and needed something with space for bidding programs. It works wonderfully.

Dell does it again. This computer is fast and quiet. The only thing that holds it back is Microsoft. They keep "improving" it and making it more confusing.

Plenty of memory to handle large projects and fast enough to keep them from being a chore. A good multi user computer.

Really great computer, haven't had any problems so far, fast, reliable. I do hate the windows update but that's expected on all computers.

I had been planning on getting a new machine this year as I had an older box. But after a recent Windows 10 update in June 2017 rendered my old machine useless it was time to buy. I will add a 1 gig SSD when they are on sale and make it my primary drive. Good value and meets my needs. Before buying I had specced out all of my dream options at another site and the bottom line was $2200, nice but this is a better value. This is a powerfull machine that gets it done for me and my home office.

Good PC for the video application we needed it for. Performed much better than the I5 machine that was originally used.