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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 3.8 out of 5 stars with 6 reviews

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83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was dead on arrival! Worked for 5 min then shut off. Start back then shut off again. Made an exchange . It didn’t work either it had a bios problem.. Got an Alienware going to try it. Best Buy has been helpful.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Cheese44, Thanks for your review. We're sorry to hear that your XPS computer did not perform the way that you had hoped it would. If you have questions about your new Alienware computer you can always refer to our Product Support page here - http://dell.to/2qhXGem.
      Thanks again and good luck! - Bryan Dell

  • Rated 4 out of 5 stars

    This is a great computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to replace the one I had that was damaged in a lightning storm. This is a great computer, but I don't like Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per stats has everything I need with the ability to upgrade when necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer overall. There are variations...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note this computer comes in several variations from Dell. Some are retail with varied amounts of RAM and different graphic cards as the type that Best Buy sells, and a couple of them come with slightly different configurations and sold through "Membership warehouse clubs" (you know the names). In this case our boss bought a couple of these (this model) for the office. We have not had them very long so I can't comment on the longevity but I'll make a few comments about other items. My past experience with a XPS machine was actually poor (4 years ago). It was REALLY loud, slow, and buggy. So I was leery when they brought these in. But I'll have to say that SO FAR, this one is very quiet. Surprisingly quiet. The i7 processor and 16 gigs or ram along with 4 gigs of video work well together and it's pretty speedy. Even when doing something intensive, the fans will rev up but just make an air sound - not anything squeaky or creeky. Any issues: Most desktops today no longer use the nicer, more solidly built DVD drives. They use the more cheaply made laptop type DVD trays (as does this model). So if you plan on playing music or movies on this, you probably won't like it because those cheaper DVDs are LOUD when they spin. This computer is geared more for work and surfing/productivity, not DVD movie or CD music playback. I also did a scan and found out the hard drive is a Seagate brand - they don't have the best reputation for long lives (just FYI). An extended warranty might be advisable and BACK UP your stuff regularly "just in case". Overall though, I'd recommend this system compared to older models from this series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell XPS Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pc is great if you are using it for photography; like using lightroom Very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dell xps pc is great and i love the video card that comes loaded with it, we all know there are better cards but all in all great pc for your buck

    I would recommend this to a friend
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