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Customer reviews

Rating 4.3 out of 5 stars with 1234 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the user-friendly design and reasonable price of the espresso machine. Many users also express satisfaction with the quality of espresso it produces. However, some users have concerns about its durability and a few have reported issues with leaking and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,234 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought it because or good reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buy an espresso machine because I was a Barista for many years & know that a good quality espresso is important... I typed in “best rated Espresso Machine” this one was the Second on that list (the first one was $600!!!) then I did a ton of research about this machine, I even watched YouTube videos & all I seen were Excellent reviews so I went ahead & purchased it. For only $200 bucks this machine is amazing. Works FAST & once its heated up you can continuously pull shots Without having to wait for it to reheat up in between which is a big deal since I make myself strong drinks with 4 shots then I make my husband & my 15 year old daughter a drink & dont have to wait to pull the shots... The only draw back is the shots do not stop pouring on their own so its nice to get a shot glass with OZ on it, 1 shot is 1oz two is 2oz or it typically takes about 30 seconds to pull a shot. But if you have a glass with OZ your golden, I’m sure its due to the fact that there is no waiting time for reheating so its an ok trade for me!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Espresso

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We use it daily. Makes great coffee shot. Gtg

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Espresso Maker (Especially for the Cost)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with this espresso maker. 100% best bang for the buck. Have had this unit for almost 3 years now and still works like a charm. Makes great espresso right out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day, I can make professional barista quality coffee

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome espresso machine for newbies!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a TON of reviews on Amazon & Best Buy, & a lot being pretty negative, I was a little skeptical about buying this machine, but I decided to take the risk since it was in my price range & had the exact “bells & whistles” (AKA: makes espresso & steams/froths milk) that I needed. I kept the box just in case I started noticing the horror stories people seemed to be experiencing early on. As a complete beginner with brewing espresso, it took me about 3 brewed cups to get the hang of it & the rest is history! I’ve brewed 2-3 double shots a day since I bought it & have no plans to return or stop at this point. My husband & I now enjoy all the espresso drinks we used to pay $4-6 for at home, which makes me (& my wallet) very happy! Even better, my hubby said, & I quote, “Starbucks doesn’t have anything on this Americano”. I’ll take it! Reviews that I read commented that it has a leaking problem, which I haven’t truly experienced. On that note, I HAVE noticed that when you warm up the steamer setting & begin to use it, if there is any water sitting in the porta-filter chamber, it does drip a bit. I just leave my brewed espresso glass under the porta-filter until I’m done steaming & voila! No spills to clean up. Cleaning/KEEPING the machine clean is a breeze, too. Just wipe it down every couple of brews & you’re golden. After using the steamer, wipe it off, turn the knob to “Off”, then CAREFULLY wrap a damp towel around it, turn the steamer on for a few seconds, then wipe away the extra gunk that comes out, just like you’ve seen your barista do at your favorite coffee shop. Done. TLDR: I highly recommend this machine. Buy it. :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best for the budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good for the price! Get a buttonless portafilter and you gonna enjoy really good espressos!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    I love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product, it is my favorite coffee maker, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very easy to use and an elegant style. Makes a tasty espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Efficient machine - coffee routine upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple weeks and love it so much. Even though we're about to move across the country, it went on sale and the deal was too good. I set it up to make sure it worked then planned to pack it back up. No such luck, it's too awesome to put away and will be traveling with us in our camper. It's quicker and easier than expected and I think it's quite forgiving for a novice. I use filtered water, steam/froth coconut or oat milk, and use pre-ground inexpensive cafe bustelo which is what is conveniently available. I always make sure to take the portafilter pieces apart and rinse them, the steam wand cover, and wipe off where the coffee grounds touch the machine. When I get my grinder back from storage I'll delve into fancier beans to experiment, but I'm endlessly happy with this machine as is. My first attempt was delicious as well as every one since. This was my new toy, but my husband loves it too. We haven't used anything but this since we got it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Breana, thank you for your five-star review regarding our De'Longhi Pump Espresso machine. We hope you and your husband continue to brew delicious espresso with your unit! Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Nice capuccino machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine, need to be fully clean after you use it and when you use the steam there is some coffe coming out of the coffe cup other than that is good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter’s birthday. She absolutely loves it and enjoys making her own lattes and other creations from her home, instead of purchasing while she is out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall ok for beginners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok for beginners. Needs a good grinder to go with

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Feel like a barista making my espresso at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost bought a machine that froths the milk automatically but I didn’t like the way it looked. I chose this because it has a sleek design. I really love making espresso every morning. This machine even came with recipes for different beverages. It was pretty easy to figure out with the directions but I also watched youtube videos. It’s easy to take apart and hand wash. I bought a stainless steal pitcher to froth the milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DeLonghi espresso machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sincerely hope I have a good experience with this one. The other two models I had only lasted a year. This model is superior. This one is Very easy to use. Sturdy. . it was pretty easy to figure out, although more you tube videos about this machine would be a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners, I wanted to learn how to copy Starbucks Vanilla Latte without spending 800 plus dollars, for 150 bucks it works great, we are making awesome lattes and because its manual we are learning a lot. Hats off to the coffee shop workers, making great drinks takes skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One great machine for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable espresso/cappuchino maker that I use every day. Easy to use and maintain, makes a great cup. Could be built a little more durably, but is perfectly acceptable, considering the cost of comparable machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The raving reviews were right! Takes some time to make every morning but worth the energy boost. Just keep in mind there’s a break in period. You will be arm wrestling when it comes to twisting the pour spout. But after a few uses it will become much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im a barista

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a barista now. Love making coffee. Its pretty easy to burn your shots just gotta keep practicing and i got it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am changing my kcup to this espresso machine, love it. easy to used, very good price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Would like accessories

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must buy had to get the frothed cup separate which was okay wish it came with

    I would recommend this to a friend
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