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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 521 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are enthusiastic about Diablo IV's seductive storyline and intricate gameplay. Many appreciate the solid story, overall performance, and the option for couch co-op. However, some customers have noted the presence of bugs and occasional lag. Concerns were also raised regarding online play and preorder availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 521 reviews
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best but it’s a good game. I give it a 7 out a 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is a reasonable price I love all the graphics on the game and the cashier that helped us were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Worth the waiting time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited for part 4 to come out. Love the story and game play !

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics story line is amazing. The trailer is very good as well

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Bugs

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, challenging, it has some bugs that need fixes though

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Diablo 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic game. Love the gameplay and storyline. Overall awesome game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good graphics , I recommend, good game the story is interesting

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game cant hop of its so addicting and a great story.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Bugs

    Rated 5 out of 5 stars

    Good game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game. Still a little buggy. A lot of fun playing 2 player

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is exactly as advertised, amazing story, great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Must play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must play game. Great story and great graphics and gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, it was really good experience. Thanks Best Buy Team

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Send them demons back to heck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diablo finally returns to the dark nature and difficulty from the second game. This is a fun game and can take up a lot of hours to get through. Some people don't like the seasons to play, I just don't have the time to dedicate so I just play the story.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game awesome story and amazing gameplay! Its diablo!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    First time playing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a newb when it comes to Diablo but I'm familiar with Path of Exile. Very similar but seems harder to play solo vs when playing together. Also, if you start the game together... be prepared to play the game together, unless you create a character to play by yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Diablo does not disappoint

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of my top two favorite games. OK I,m no where near a pro gamer, but my husband is, and we both love to play ... enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Review of the actual game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diablo IV returns to its darker more lore rich toots with this entry. The game looks wonderful and while there are still a few kinks to work out with servers and stash space the game plays very well. There is so much to do around Sanctuary that it is easy to get lost in this world. Immerse yourself and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Daughter of Hatred

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy IMO, but have been playing this series since I was in middle school so a bit of nostalgia with it. I would highly recommend for the great story line/cut scenes. Starts slow with character building but the options of character attributes and builds is endless once into the campaign.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diablo Newbie!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent played many “top-down” action RPGs before but the controls are easy to understand while also still being satisfyingly intuitive. I only wish the PS5 version allowed you to do mouse and keyboard controls. Other than that, the game is great!

    I would recommend this to a friend
  • Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good game with lots of bugs so maybe it will be better later and of course they want to up sale you all kinds of stuff like call of duty so if you got money it is the game for you and of course you must have a internet connection all the time to play

    I would recommend this to a friend
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