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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 479 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit, and Google Assistant highly for its ease of use, overall performance, and straightforward installation. Many appreciate the remote control capabilities, reliable connectivity, and appealing design. While the thermostat is mostly well-received, some users have experienced compatibility issues and found the settings not entirely intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 479 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I LOVE THIS ECOBEE THERMOSTAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat I LOVE THIS THERMOSTAT! You can adjust it anywhere in your house or even when you are not home. It has a lot of great features. The face provides a lot of information and you don't even have to touch the screen. It is very user-friendly. I highly recommend this thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we’re bought this. It has really helped lower our bill. Hoping it’ll continued to do well once it gets colder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works with older furnaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat! This thermostat works with very old furnaces. My finance is from 1985 and this t thermostat works well with it. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Easy to set up. Great instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecobee ESP Thermostat - just buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee Enhanced unit delivers on every facet that it speaks to: Installation was very easy to tie into and existing heating system. Functionality is seamless / versatile - and can be controlled by any remote device (phone / laptop / etc.) It allows for instant feedback - various modes for vacation / sleep / economy mode - and learns your activities to become even more user-friendly. Highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but be sure to check compatibility....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great thermostat and BestBuy always makes everything easy. However -- You really need to check compatability before you buy and even if you do (I did) it may not be perfect. We live in a newer building which has a geothermal 4 pipe multi-speed fan. Ecobee support is great. Unfortunately, our multi-speed fan requires that more than one wire be connected to get to medium or high speed and Ecobee DOES NOT SUPPORT this type of multi-speed fan. Again, technical support was great in helping trouble-shooting but in the end we decided to KEEP THE THERMOSTAT AND ACCEPT THAT THE FAN WILL ONLY BE ABLE TO RUN ON LOW SPEED. Our choice, could have returned but the old thermostat was not great and Ecobee makes a great product. Will be interesting to see if still think so in the summer when we switch back to cooling. All in all, I recommend BUT also suggest you know what you are getting into. To be clear, this does not apply if you do not have a multi-speed fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already after a few months showing savings. A little complicated to set up and use over a non-smart unit, but once part of HomeKit easy to see where you are going

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and manage. I can change the temperature through my phone and also through my google echo. Love It!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Works great to control when not at home

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program. Looks nice on the wall

    I would recommend this to a friend
  • Cons mentioned:
    Settings

    Rated 4 out of 5 stars

    Ecobee Enhanced smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat comes with many features for for cost savings and comfort. However the settings are not quite intuitive, I had to search online for some settings example to fully understand what it's intended for and how to maximize the saving. Will have to observe a few billing cycles to compare its true value to the old replaced smart thermostat. One needed improvement is to have wire connections S1 and S2 for heat pumps that come with outdoor temp sensor which is more reliable than whole zip code weather or if Wi Fi is not available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was super easy to install and is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, very sleek, user friendly, saved on my utilities definitely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to use and install just download and set up app first

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stylish and easy to install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and saves you a ton of money. I love being able to have Alexa control my ac, just need to yell out keep it warm or cold. Install instructions make it easy, everything is color coded

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Accurate Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. We had to get another one for upstairs so it connects great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to install and great functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like it was time to replace the old thermostat with a modern one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy to install yourself. Clean look. Great app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work really well. We can control from the phone and from the device itself. Integrates with siri. California golden rebates had a rebate which was very helpful.

    I would recommend this to a friend
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