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Customer reviews

Rating 4.6 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the DEEBOT T80 Omni Robot Vacuum and Mop for its cleaning performance on various surfaces, smart navigation, and surprisingly quiet operation. The powerful suction is also a highlight, effectively removing hair and debris. Overall, users seem pleased with the robot's ability to navigate and clean efficiently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Vacuum strong but mopping not so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum exhibits robust performance; however, the mopping functionality is notably suboptimal.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Thank you for your feedback. We are glad to hear that the vacuum function is performing well, and we apologize that the mopping feature did not fully meet your expectations. The mopping function has multiple settings that, when adjusted, can significantly improve cleaning results. If you would like detailed guidance or personalized assistance, please feel free to reach out to our support team at support.us@ecovacs.com. We are more than happy to help. ecovacs

  • Rated 1 out of 5 stars

    Totally not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for about 4 weeks, then it stopped mopping. Then it started not dumping into the dust bag. I followed all trouble shooting, then a reset, deleted the app and then re-installed. Nope, this thing is junk and is being returned to my local Best Buy. With that said, I was going to purchase another seeing it may have been a defect, then read Amazon reviews and it seems others have had the same issues.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Thank you for your feedback, and we sincerely apologize for the issues with mopping and dust emptying. Since you've already completed basic troubleshooting, we recommend contacting our technical support team at care.us@ecovacs.com. Our technical support team has more advanced solutions and can perform in-depth diagnostics for such hardware issues, providing the most direct resolution. Your device is under a one-year warranty, and we are committed to ensuring it functions properly. We appreciate your input and hope to assist you further. ecovacs

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